Ratings based on 877 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Wakefield
Posted Apr. 28, 2024
super nice staff!! I forgot an important toiletries item and they jumped to my rescue!!
Comment from Hotel Management
Apr. 30, 2024 by Guest Service Team , Hotel Management
Thank you very much for the feedback,Heather. We hope to see you again at Studio Allston!
by A traveller
Posted Feb. 29, 2024 on Expedia
Our room was clean and a sound machine was supplied which blocked out any noise. The bad thing was a very strong orange cleaner scent so we had to open the window. Also the breakfast was wiped out by 9:15 AM so we didn’t have many options to eat. And- yuck- another guest reached in to get bread with his bare hand instead of using the tongs.
Comment from Hotel Management
Mar. 4, 2024 by Guest Service Team, Hotel Management
Thank you for the feedback, Carolyn. Your comments have been passed on to the appropriate departments. We hope to host you again in the future!
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Guest Service Team, Hotel Management
Thank you very much for taking time to complete our survey. We hope to see you in the future!
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Guest Service Team , Hotel Management
Hi, Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Feb. 22, 2024 on Expedia
NICE SERVICE
Comment from Hotel Management
Feb. 23, 2024 by Guest Service Team , Hotel Management
Hi Yinxia, Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Feb. 18, 2024 on Expedia
The Doorman was asleep in the lobby when I had gone downstairs to try and grab my food delivery (which was supposed to come to the room as I had injured my back). Still didn’t wake up after loud talking and walking around in the lobby.
Comment from Hotel Management
Feb. 21, 2024 by Guest Service Team , Hotel Management
Hi Kaitlyn, unfortunately we do not allow anyone who is not a guest enter the elevators after a certain time for your safety. We ask that you please let the front desk know you request assistance. Apologies for any confusion.
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Guest Service Team , Hotel Management
Thank you very much for the feedback, Ryan. We are sorry we missed the mark.We will work on improving.
by A traveller from Calabasas
Posted Feb. 6, 2024 on Expedia
Style
Comment from Hotel Management
Feb. 6, 2024 by Guest Service Team, Hotel Management
Thank you Tarik! We certainly do pride ourselves on our appearance, but it doesn't mean anything until we hear the positive feedback from guests such as yourself. So glad you enjoyed our artwork, and we will certainly have to get you some wine and cheese on the next stay. Please, don't be a stranger.
by A traveller
Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by Guest Service Team , Hotel Management
Thank you for taking time to complete our survey, Roxanne. We hope to see you in the future at Studio Allston!
by A traveller
Posted Feb. 4, 2024 on Expedia
Lived the art and especially individual plates at each door and the art ironing board cover!! All set fun.
And breakfast was delish.
Comment from Hotel Management
Feb. 4, 2024 by Guest Service Team , Hotel Management
Hi Carol, Thanks for staying with us. We appreciate your feedback!
