Note fondée sur 825 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Guest, Thank you for sharing about your stay at The Westin Copley Place, Boston. We appreciate your generous rating and are glad you enjoyed our hotel. We hope to see you again soon.Be Well, Alex Munderville, Guest Service Supervisor
par un voyageur
Publié le 12 juin 2023 sur Expedia
Bel accueil, sympathique, les chambres sont très confortables, situé au cœur de l’action.
Commentaires de Gestion de l’hôtel
14 juin 2023 par Director of Rooms Operations, Gestion de l’hôtel
Dear Jocelyne, Thank you for posting a review of your stay with us at The Westin Copley Place, Boston. We are thrilled to know you loved your well-appointed guestroom and that our prime location was ideal for you. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well, Kamal Karibe,Director of Rooms Operations
par un voyageur
Publié le 15 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 avr. 2023 par Westin Copley Place Boston, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 21 août 2022 sur Expedia
Très bien situé, vue imprenable sur la ville. Idéal pour le shopping. Vaut les quatre étoiles annoncés. Seul bémol, la propreté des tapis laisse à désiré et accepte les animaux (parfois bruyants).
Commentaires de Gestion de l’hôtel
22 août 2022 par Director of Rooms Operations, Gestion de l’hôtel
Dear Aannie-claude, Thank you for taking the time to tell us about your stay at The Westin Copley Place, Boston. It is a pleasure to know you loved our engaging location and the beautiful views of the city from your guestroom. Having said that, we regret not meeting your expectations with the condition of the carpets and any frustration caused due to the pets at our hotel. We will share your feedback appropriately as ensuring a seamless and refreshing experience for every guest is our top priority. We hope to welcome you back soon.Be Well, Kamal Karibe,Director of Rooms Operations
par un voyageur
Publié le 18 mars 2024
Beautiful views of Boston
Commentaires de Gestion de l’hôtel
19 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Diana, Thank you for the kind remarks for The Westin Copley Place, Boston. We are thrilled to read about your enriching stay and how much you enjoyed our spectacular views. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Be Well, Elfi Francisci,Operations Excellence Manager
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Sergey, Thank you for the perfect rating of The Westin Copley Place, Boston. We are pleased you enjoyed your stay, and we hope you will come back to see us soon.Be Well, Alex Munderville, Guest Service Supervisor
par un voyageur de Dover
Publié le 15 févr. 2024 sur Expedia
Bar 10 was overly expensive
Hotel room was handicapped accessible this was not communicated to me and bathroom smelled like cigarette smoke
Otherwise good hotel good location walking to everthing
Commentaires de Gestion de l’hôtel
16 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear David, Thank you for choosing The Westin Copley Place, Boston. We appreciate you sharing how much you enjoyed our enriching location. We want every guest to have an enriching, meaningful visit; therefore, we are disappointed to learn of the issues you had during your stay. We are continually striving to improve our guest experience, and we are grateful for the feedback that helps us with these goals. Your review has been discussed with the appropriate individuals, and we hope you will accept our apologies. We look forward to providing you with a more seamless stay on your next visit to the area.Be Well, Alex Munderville, Guest Service Supervisor
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Wonderful customer service
Commentaires de Gestion de l’hôtel
16 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Jennifer, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Copley Place, Boston. Your compliments were a pleasure to read, and we enjoy knowing that our associates helped to enhance and optimize your stay. We will share your thoughtful remarks with everyone, and we look forward to welcoming you back very soon.Be Well, Alex Munderville, Guest Service Supervisor
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Great location, good hotel bar. Great service. We really loved our stay.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Guest Service Supervisor, Gestion de l’hôtel
Dear Stephanie, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Copley Place, Boston, and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It is also nice to read you loved our dynamic location and excellent hotel bar. We hope to see you again soon and wish you all the best with your travels. Be Well, Alex Munderville,Guest Service Supervisor
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Great location!!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Stephanie, Thank you for choosing The Westin Copley Place, Boston. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing how much you enjoyed your visit and our enriching location, and we hope you will stay with us again.Be Well, Alex Munderville, Guest Service Supervisor
