Ratings based on 784 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Beautiful hotel
Posted Oct. 15, 2023 on HotelsBeautiful views from our hotel room, really great location on the lake and not far from the train station. Friendly staff. Make sure you ask them for a travel card to get free trains as they did no offer this to us initially.
by A traveller
Posted Oct. 11, 2023 on Expedia
This hotel is fine but be mindful that it is right on the motorway. We were road facing and the door to our balcony was broken so it was quite noisy.
We also found a cockroach in our room in the morning.
We told reception of these complaints when we were checking out and we were not taken seriously. We were told they couldn't help because we didn't tell them at the time.
I'd recommend trying other hotels in the area for a more pleasant stay!
Comment from Hotel Management
Oct. 23, 2023 by ib, Hotel Management
Dear Madam,As we discussed together at the reception in the morning; we could have helped you with the door ( because the door was not broken. You didn't know how to close it well, that 's why you hearded the traffic. If you had called us in the evening, we could have helped you and you could have had a better night. Our reception is 24/24 open. With the door open, a small lezard came into your room. We are sorry for that; it is rare but we are through the vineyeard and they love this environment.Regards
by A traveller
Posted Sep. 30, 2023 on Hotels
by A traveller
Posted Sep. 25, 2023 on Hotels
by A traveller
Posted Sep. 24, 2023 on Expedia
It was in the middle of vineyard with gd views. However, it was also in an isolated area so was v quiet at night. Near train station but with stairs so heavy luggage may be an issue. Good and clean room.
by A traveller
Posted Sep. 6, 2023 on Expedia
by A traveller from CULVER CITY
Posted Aug. 28, 2023 on Expedia
by A traveller
Posted Aug. 22, 2023 on Expedia
I was really impressed how nice the hotel was, very clean, comfy beds, nice appliances, the area nearby is stunning and the view from the terrace is amazing. However, the guests who were on top of our room were very noisy, and could not sleep much unfortunately. Overall was good.
by A traveller
Posted Aug. 14, 2023 on Expedia
Comment from Hotel Management
Aug. 16, 2023 by ib, Hotel Management
BonjourMerci pour avoir choisi notre établissement pour votre séjour dans la région.Meilleures salutations
by A traveller from Mukilteo
Posted Aug. 4, 2023 on Expedia
Great location in relation to the vineyards and wineries of LaVaux, as well as many nice restaurants. Amazing views over Lake Geneva. Very comfortable bed. We really enjoyed our stay.
Comment from Hotel Management
Aug. 16, 2023 by ib, Hotel Management
Thanks a lot for your stay and for nice comment.with our best regards
