Note fondée sur 438 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,8 sur 5
57 % des clients le recommandent
3,1 Propreté de la chambre
3,2 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Manager, Gestion de l’hôtel
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
3 sur 5
par un voyageur

Publié le 6 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2018 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
3 sur 5
par Sylvain

Publié le 4 juill. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
par Guest Relations Manager, Gestion de l’hôtel
Dear Sylvain, We appreciate your positive feedback score following your visit here a tour hotel. Please know that we value your business and we work very closely to be able to provide our guests the best value services. We hope to see you again soon. Have a great day!
3 sur 5
par C Gauvin de Quebec

Pour court séjour c'est parfait

Publié le 11 nov. 2013 sur Hotels
Nous avons a dormir souvent aux États-Unis pour participer a des tournois avec notre fils. Alors lorsque nous n'avons besoins qu'un d'un lit pour dormir quelques heures cet endroit est convenable. Rien de luxueux j'en conviens mais correct.
4 sur 5
par un voyageur de Québec

Adéquat

Publié le 6 juin 2011 sur Hotels
Rapport qualité prix très bien.
2 sur 5
par un voyageur

Not the best

Publié le 11 déc. 2023 sur Hotels
Hotel undergoing renovation of rooms but our room not completed. Sheets and pillowcases were stained. Bedspread had holes in it. Noisy room heater.
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi there dear guest! Thank you for taking the time to share your feedback with us. We appreciate your honest comments about your recent stay, and we apologize for the issues you encountered. We're sorry to hear that your room was not completed as part of the renovation, and we understand the disappointment this may have caused. Our team is actively working on completing the renovations to provide a more comfortable and updated experience for our guests. We sincerely apologize for the condition of the sheets, pillowcases, and bedspread. This does not meet our standards, and we will address this with our housekeeping team to ensure improvements in our linen quality. We also apologize for the noise from the room heater. Your comfort is important to us, and we will investigate this matter to make necessary adjustments for a quieter stay. Your feedback is crucial to our improvement, and we appreciate your understanding during this transitional period. If there's anything else you would like to share or if you have additional concerns, please feel free to reach out directly. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
1 sur 5
par un voyageur

Publié le 28 oct. 2023 sur Expedia
On web, it has breakfast but nothing. Property is very bad condition.
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Manager, Gestion de l’hôtel
Hello Duc,We apologize for the inconvenience regarding breakfast availability. We appreciate your feedback on the condition of the property and will address it accordingly.
1 sur 5
par un voyageur

Publié le 21 oct. 2023 sur Expedia
The room is Dirty, Messy, Unsafe and Inconvenient. This room is unfinished room, not ready for Guest.
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Manager, Gestion de l’hôtel
Hello MYAT,We apologize for the inconvenience caused during your stay. Our team is committed to maintaining cleanliness and ensuring a comfortable environment for all guests. We appreciate your feedback and will take immediate action to address these issues. Thank you for bringing this to our attention.
4 sur 5
par un voyageur

Publié le 16 oct. 2023 sur Expedia
Clean quiet and affordable place with a friendly staff. Small critique: put a small shelf in the shower for shampoo/soap etc.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Guest Relations Specialist, Gestion de l’hôtel
Thank you for your feedback. We're pleased to hear that you found our hotel clean, quiet, and affordable with a friendly staff. We'll certainly consider your suggestion for a shower shelf to enhance the guest experience.
3 sur 5
par un voyageur

Publié le 13 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hi HUI QUN, Thank you for your wonderful rating! We appreciate your feedback and are delighted to hear that you had a pleasant experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Thank you for choosing our hotel!