Note fondée sur 869 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
besoin d' un rafraichissement
Publié le 1 août 2019 sur Hotelshôtel pas cher pour une nuit
Commentaires de Gestion de l’hôtel
1 août 2019 par Shail, Gestion de l’hôtel
thank you
par un voyageur
A déconseiller
Publié le 16 mars 2019 sur HotelsJ ai demandé a changer de chambre car la chambre était sans fenêtre puis dans la nouvelle chambre attribué la TV ne fonctionnait pas et personne pour la changer dans les toilettes de la réception pas de papier les draps et le couvre lit avec des brûlures de cigarettes
Nul pour le prix
par un voyageur
Publié le 7 mai 2024
My room is dirty, literally the floor has dirt all over it and I’ve killed two bugs already. And the room stinks like alcohol. Very disappointing. It’s 9:30 PM I’ve been traveling all day if it weren’t for being exhausted I would just leave.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Richard,We apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we will address these issues immediately to ensure a more pleasant experience for our guests. If there's anything specific we can do to make amends or if there's anything else you'd like to share, please let us know. We value your input and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 7 avr. 2024
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Scot,Thank you for sharing your experience with us. We're delighted that you enjoyed your stay overall and found our hotel to be a pleasant choice. Your positive feedback regarding our clean and comfortable accommodations, friendly staff, and convenient location is greatly appreciated. We also take note of your rating and will strive to address any areas for improvement to enhance your future visits with us. We look forward to welcoming you back for an even better experience!Sincerely, Hotel Manager
par un voyageur
Publié le 17 mars 2024
Lobby and breakfast area were clean and staff friendly. Pool area looked well maintained. Our room was in the worse condition of any place we’ve ever stayed. Either not cleaned recently or used in awhile. Bedding appeared clean and bed was comfortable. Sink and tub, shower curtain and floor unclean. The hotel was booked solid so we didn’t ask for a different room
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Clark,Thank you for your detailed feedback. We're glad you found our lobby, breakfast area, and pool well-maintained and our staff friendly. We apologize for the cleanliness issues in your room; this does not reflect our standards. Your comments will be addressed with our housekeeping team to ensure improvements. We appreciate your understanding and hope to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 8 mars 2024 sur Expedia
There was a lot of shopping carts from local businesses left around the property but the room was nice and clean
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the room nice and clean. However, we apologize for the inconvenience caused by the presence of shopping carts around the property. We will address this issue promptly to ensure a more pleasant environment for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager
par un voyageur
Publié le 8 mars 2024 sur Expedia
Good location, quiet at night, basics all good. Floor needs mopping. I walked around barefoot in my room and my feet were black within about 30 minutes. Sweeping alone is not enough.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your valuable feedback. We're glad to hear that you found our location good and that your stay was quiet at night. However, we apologize for the cleanliness issue with the floor. Your concerns are noted, and we will address them promptly to ensure a more pleasant experience for our guests.We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We appreciate you taking the time to share your feedback. It's great to know that you had a positive experience overall. If there are specific areas where we can improve and earn that perfect 10 on your next visit, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager
par un voyageur de Wallaceburg
Publié le 7 mars 2024 sur Expedia
Breakfast was great
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel and sharing your positive experience with us! We're delighted to hear that you enjoyed the breakfast during your stay. Your satisfaction is our priority, and we hope to provide you with another excellent experience on your next visit.Sincerely,Hotel Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
Staff was friendly and helpful
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.We look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved about your visit or any suggestions for improvement, feel free to share.Sincerely,Hotel Manager
