Ratings based on 929 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Morgan , Hotel Management
Dear Harald, Thank you very much for the excellent score! We hope we may have the pleasure of welcoming you back in the near future. Kindest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 11, 2024 by Morgan // Co-Front Office Manager, Hotel Management
Dear Mr Marc, Thank you very much for this nice review. We certainly hope to welcome you again in the future!Best RegardsMorgan
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by Morgan // Co-Front Office Manager, Hotel Management
Dear, We would like to thank you for the perfect score given! We hope to welcome you again soon at Grand Hotel Casselbergh. Kindest regardsMorgan
by A traveller
Posted Jan. 29, 2024 on Expedia
We returned to Bruges for the holidays. We decided to have rooms for our adult children here, and they were quite pleased. A bit "fancy" for young adults, but they enjoyed the superb service, food, access to the lounge for evening nightcaps, and the breakfast was phenomenal! We plan to add this Hotel to our list of recommendations!
Thank you!!
Comment from Hotel Management
Jan. 31, 2024 by Morgan //Co-Front Office Manager, Hotel Management
Dear Amy, Thank you very much for your praising feedback and the perfect score. How lovely to hear that the service as well as the food was much enjoyed. We wish you a very wonderful day and hope to have the pleasure of welcoming you back again soon. Kind regardsMorgan //Co-Front Office Manager
by A traveller
Posted Jan. 28, 2024 on Expedia
Easy to find, great location, very quiet, lovely toiletries.
Felt very relaxed when we left.
Comment from Hotel Management
Jan. 31, 2024 by Morgan //Co-Front Office Manager, Hotel Management
Dear Sarah, Thank you very much for this wonderful review and the perfect score. How nice to hear that you highly appreciated the central location of our hotel as a base from which to enjoy the beautiful city of Bruges along with all the numerous sights the city has to offer. We hope we will be able to welcome you at our hotel again during your next visit to Bruges. Kind regardsMorgan //Co-Front Office Manager
by A traveller
Posted Jan. 21, 2024 on Expedia
The best hotel we stayed in during our entire European vacation. Besides being the only one furnished with two comfortable chairs and a refrigerator, the hotel was elegant without being stuffy and the staff cheery and real.
Comment from Hotel Management
Jan. 22, 2024 by Morgan R., Hotel Management
Dear Edward, Thank you very much for your praising feedback. Every day we strive to ensure that we provide all our guests with a pleasant and comfortable stay. We are therefore extremely pleased to hear that you've enjoyed your stay at Grand Hotel Casselbergh to the fullest. We wish you a very enjoyable day and hope to have the pleasure of welcoming you back again soon. Kind regardsMorgan //Co-Front Office Manager
by A traveller
Posted Jan. 19, 2024 on Expedia
This place is a wow. It's so convenient, clean and impressive. Decor is spot on and opulent. But the best part was the staff. Everyone was so nice. Shout out to the fantastic lady in the bar who gave us so much advice on the local beers (her dad's favourite is Duvel and it's mine too now)!
Comment from Hotel Management
Jan. 20, 2024 by Morgan // Co-Front Office Manager, Hotel Management
Thank you for taking the time to write such a lovely review and for the kind words. Every member of our staff goes out of their way to ensure that our guests have an unforgettable stay, so we are very happy to hear that we succeeded in this and that you were able to get your hands on a new favourite beer along the way. We will definitely pass on your kind words. We would love to welcome you back in the future!
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Egon Lagrou, Hotel Management
Thank you very much for this positive score. We hope to welcome you again in the future!
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 19, 2024 by Morgan , Hotel Management
Thank you very much for this good review. We certainly hope to welcome you again in the future!
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 19, 2024 by Morgan , Hotel Management
Thank you very much for this wonderful review. We certainly hope to welcome you again in the future!
