Ratings based on 92 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
100% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

A bit dated but right next to metro

Posted Oct. 24, 2023 on Hotels
Onyx Lounge is good for its proximity to the metro but it could do with a refresh. I was originally given the wrong room and the room looked a little dated, and some of the sockets looked like they'd been forced into the wall as well as the shower room door looking like its repair had been botched. It was day two when they realised I had the wrong room and they just moved me to the new room and told me I'd been moved when I got in that day. No harm done, I suppose. I understand they had to clean it but it was a shock. The new room had a better shower room door but the sockets also looked poorly installed. Neither TV worked. There was no remote in the first room and no reception in second. The beds were comfy enough and the shower warm and spacious. The staff in the hotel were very friendly and most spoke good English. As I said, the big plus about the hotel was the proximity to the metro. You literally alk out the door and turn a corner. The Atomium is just up the road and some ice parks a short walk away. There's not a lot of shopping in the area though. It's cheaper than much of Brussels so good if you just want to rest your head.
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 11, 2023 on Hotels
3 out of 5
by A traveller

Posted Jun. 27, 2023 on Expedia
The staff did not speak English, the rooms smelled horrible due to the bathroom and we could not sleep as the toilet water was running for hours. The elevator was old, small and did not have a door. The location is good if you want to walk to Atomium and Mini Europe and be next to metro station and bus station. I would not stay at this location again.
3 out of 5
by A traveller

Posted Jun. 27, 2023 on Expedia
No fan was provided
5 out of 5
by A traveller

This traveller left a rating score only Posted May 1, 2023 on Hotels
4 out of 5
by A traveller

Posted Mar. 6, 2023 on Expedia
Mooi klein hotelletje ,beetje lawaai s avonds midden in de stad met veel winkels in de buurt
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 7, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 30, 2022 on Expedia
1 out of 5
by A traveller

Posted Dec. 23, 2022 on Expedia
The staff were rude and unpleasant. My room had a balcony over the rear covered in bird poo. The room/building looks half finished.
4 out of 5
by A traveller

Posted Oct. 21, 2022 on Expedia
Great for budget travelers; staff was accommodating. Very easy access to public transport.