Note fondée sur 31 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Expedia
Good service and good value.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest,Were glad we were able to offer you a pleasant experience and were looking forward to having you as our guest again in the future. Kind regards,
4 sur 5
par un voyageur

Fijn hotel

Publié le 13 févr. 2024 sur Hotels
Net hotel en prima verblijf. Ontbijt was niet heel uitgebreid maar wel lekker. Lift knoppen werken niet altijd helemaal lekker. Service beurt nodig. Verder was het allemaal dik voor elkaar.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
5 sur 5
par un voyageur

Nice rooms

Publié le 7 févr. 2024 sur Hotels
Lovely hotel with large rooms, and nice baths. Great location! The breakfast was very well done.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
It was a pleasure having you at Continental Forum Bucuresti Thank you for sharing your lovely feedback with us here! I am delighted to know that you had a wonderful stay with us and that you appreciated the staff, location and overall facilities! We will be happy to welcome you again in the near future for another stay. Kind regards,
1 sur 5
par un voyageur

Publié le 2 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest,Thank you for choosing Continental Forum Bucuresti for your stay. We are sorry that your stay did not meet your expectations. We hope you will give us more details about your experience so that we can analyze and improve. We always recommend guests to notify their colleagues in the reception during their stay about any inconvenience in order to solve it as soon as possible, thus having a pleasant stay.Respectfully,
5 sur 5
par un voyageur

Publié le 14 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
It was a pleasure having you at Continental Forum Bucuresti Thank you for sharing your lovely feedback with us here! I am delighted to know that you had a wonderful stay with us and that you appreciated the staff, location and overall facilities! We will be happy to welcome you again in the near future for another stay. Kind regards, Robert Mogodan, FO Manager
2 sur 5
par un voyageur

Close to Christmas market but poor condition

Publié le 14 déc. 2023 sur Hotels
Positives: hotel walking distance to Christmas market, reception staff nice and polite. Negatives: room smelled strongly of smoke as non smokers this was extremely off putting, duvet was for a single (twin) bed placed on a double bed so it didn’t cover the mattress. Hair dryer cut out after 15 seconds, it would then need a 5min break before using for 15 seconds and cutting out again. Room could have been a lot cleaner. Limited items served for breakfast and not much left if you arrive after 9am. Coffee machine didn’t work and lots of people were complaining. Male server at breakfast left us feeling very uncomfortable as a group of 4 women. He asked a lot of personal questions, kept kissing our hands, touching our shoulders and made two of the ladies move up so he could sit next to them on the bench, whilst still trying to finish our breakfast. We couldn’t get out of there fast enough. We did not complain about any of these things during our stay so to be fair to the hotel they were not given an opportunity to rectify the issues but we were staying just two nights for our friends 40th birthday and did not want to waste time talking to hotel managers and moving rooms/repacking etc when we had a limited time to get out and sightsee.
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel for your stay in Bucharest. First of all we wish your friend happy birthday!We are sorry that you did not have a pleasant stay with us and we understand that the incorrect functioning of the hair dryer and smell in your room caused you discomfort during your stay. We recommend that you report any unpleasant situations to the front desk during your stay, and colleagues will make every effort to rectify them on the spot. Our team has additionally checked the room and we have taken steps to change the hair dryer. For the cigarette smell we understand it is an unpleasant situation, which is why we have implemented an additional charge for guests who smoke in their room.Your reservation was for Deluxe Family Double room, which means 2 beds 140x200. For this type of beds the pilot is for 1 person.We understand that you were dissatisfied with our breakfast. In terms of breakfast options, we offer about 83 products daily. In order to guarantee quality and continuity, we have signed contracts at hotel chain level with suppliers who have the possibility of national coverage in Romania and with local producers. During the serving interval, the breakfast staff will supplement the dishes whenever necessary, depending on consumption. If groups of guests are arriving at the same time for breakfast, there may be short periods of time when some dishes are missing until refill. We know about the coffee machine, we have already remedied this issue together with our supplier Julius Meinl.Our aim is to provide a safe and pleasant environment for all our guests. Upon receiving your complaint, we immediately started a thorough investigation into the matter. Please be assured that we do not tolerate any form of inappropriate behavior by our employees.We recommend that you report any unpleasantness to the front desk during your stay, and our colleagues will do their best to remedy unpleasant situations on the spot as far as possible. Thank you for choosing our hotel and we look forward to the opportunity to restore your confidence in our hotel.
4 sur 5
par un voyageur

Publié le 16 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
5 sur 5
par un voyageur

Publié le 20 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards
3 sur 5
par un voyageur

Publié le 30 sept. 2023 sur Hotels
Not worth the price
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest,Thank you for choosing Continental Forum Bucuresti and for taking tthe time to share your feedback with us. We apologize for any incovenience you may have experienced during your stay. We always encourage guests to send us even the smallest non-conformity during their stay, in order to be able to check and fix it in a timely manner, so that the experience offered to be as pleasant as possible. Therefore, please provide us with more details regarding your complaints.We look forward to welcoming you back in our hotel, Kind regards,
4 sur 5
par un voyageur

Publié le 22 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest,Were glad we were able to offer you a pleasant experience and were looking forward to having you as our guest again in the future,Kind regards,