Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 20, 2024
by A traveller
Posted Feb. 24, 2024 on Expedia
We have found numerous bed bugs (412), stains on sheets in more than one room (414, 421, and 323), one whole shower does not work (412) and trash leftover (422).
In addition to the bed and room issues, the front desk staff member has been rude and dismissive to our complaints, stating he is "exhausted and overworked" and made a joke about the bugs.
by A traveller
Posted Feb. 24, 2024 on Expedia
NUMEROUS BED BUGS.
STAINS ON SHEETS.
TRASH LEFT IN ROOMS.
STAFF RUDE AND DISMISSIVE.
by A traveller
Posted Feb. 23, 2024 on Expedia
I thought the hotel smelt a bit musty, I did like the way the breakfast was set up, made for easy movement when there was a lot of people.
by A traveller
Posted Feb. 20, 2024 on Expedia
The bed was comfy! The breakfast was wonderful! My husband can not eat wheat so i so so happy there was breakfast for my husband to eat! The staff was wonderful. So helpful.
by A traveller
Posted Feb. 19, 2024 on Expedia
Breakfast was great, especially the person in charge was so kind, organized and welcoming. On the other hand, the person at reception needs a few pointers in manners, civility and people skills. In addition, he was lost, incompetent and wanted to charge us twice for a room already settled in full. Nice try!
by A traveller
Posted Feb. 18, 2024 on Expedia
They didnt have a room for us.that we booked 2 weeks before. At 9 pm with 2 young children they wanted us to look for new hotel
by A traveller
Posted Feb. 17, 2024 on Expedia
Front desk clerk was fantastic!!! He was kind and polite!!! Excellent customer service!!!
by A traveller
Posted Feb. 10, 2024 on Expedia
Average but enjoyed the stay and very close to the airport and good shuttle service
by A traveller from Hamilton
Posted Feb. 4, 2024 on Expedia
