Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Justin, Gestion de l’hôtel
Thank you for taking the time to share your feedback!
par un voyageur
Publié le 16 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2022 par d, Gestion de l’hôtel
Greetings,
Thank you for taking time to score your experience. We appreciate your business and hope you will visit again!
par un voyageur
Publié le 22 oct. 2019 sur Expedia
par un voyageur
Publié le 11 déc. 2018 sur Hotels
par un voyageur
Plaisant séjour.
Publié le 11 déc. 2018 sur HotelsEnvironnement paisible et près de tout. Service amical et respectueux. CHambre propre et spacieuse salle de bain.
Recommandé
pour Tout le mondepar un voyageur
Publié le 10 nov. 2013 sur Expedia
Emplacement : Bills de Buffalo/Ralph Wilson stadium
Meilleur rapport qualité/prix de la région de Hamburg près du stade Ralph Wilson
par un voyageur
Publié le 2 mars 2024 sur Expedia
The bathtub had dirt in it. Sheets had stains on them. Closet had someone clothes in it. Front desk not helpful. I had to email hotel general manager, as of morning, no response.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Staff was VERY nice and helpful. Very clean room.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
par un voyageur
Disorganization and dirty room
Publié le 27 févr. 2024 sur HotelsAs a typical business traveler I stay frequently in this class of hotel. This had to be my worst experience in recent memory. The room I was given was not ready and not clean. There was no remote and the coffee bar had not been refilled. The floors were dirty and there was a bad stain on the couch that needed cleaning. In the bathroom there was mold on the upper wallpaper and the sink drain was missing. When I checked in for my four night stay the front desk made my keys only for three days. The food pantry for snacks had not been restocked. The breakfast was very good and that space was clean.
I asked to have housekeeping come to my room and clean it but the bathroom floor was still left dirty. The same clump of dirt was on the floor after two housekeeping visits. The head of housekeeping came to my room with another employee and opened the door without knocking and fortunately I was dressed. This place needs a new management team.
