Ratings based on 352 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 10, 2024 on Expedia
Excellent service
Comment from Hotel Management
Feb. 12, 2024 by Alvaro Gutierrez, Gérant de Senator Cádiz Spa Hot, Hotel Management
Cher Luis,Merci pour votre commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous. Nous transmettons votre compliment à notre équipe.Bien à vous,Alvaro Gutierrez, Gérant de Senator Cádiz Spa Hotel
by A traveller
Posted Feb. 2, 2024 on Expedia
Great value, helpful staff, good location in an impressive old building but sadly the rooms overlooking the courtyard are noisy
Comment from Hotel Management
Feb. 5, 2024 by Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel, Hotel Management
Dear Calvin,Thank you for sharing your review.We are delighted to hear that you found great value in your stay and appreciated our helpful staff and the prime location of our historic building. We take pride in the professional service our team provides and are glad it contributed positively to your visit. However, we regret to hear that you experienced noise from the courtyard. Although our rooms are equipped with double glazing to minimise outside noise, we understand that during the daytime the lively activity of our hotel can sometimes be audible. We value your rest and peace, and our higher floors are generally quieter which might be preferable in a future stay.We look forward to welcoming you back on a future occasion.Best regards,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel
by A traveller
Not what it says on tin
Posted Jan. 1, 2024 on HotelsComment from Hotel Management
Jan. 10, 2024 by Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel, Hotel Management
Dear Seamus,Thank you for taking the time to share your feedback.We apologize if your experience did not meet your expectations. Our team is committed to providing high-quality service and comfort, and we regret to hear that we fell short during your stay. Rest assured, the cleanliness and condition of our hotel are top priorities, and we strive to maintain our standards to ensure a pleasant experience for all our guests. We appreciate your comments as they help us to understand where we can make improvements.We hope you will come and stay with us again. Best wishes,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel
by A traveller
Posted Dec. 29, 2023 on Hotels
by A traveller
October 2023
Posted Nov. 4, 2023 on HotelsStaff is enthusiastic, very helpful and attentive. However, the plumbing could use attention. There was a water leak through the ceiling in the bathroom and a sewer gas odor that occurred with a heavy rain, coming up through open drains. The size of the room is very good, the bed comfortable.
Comment from Hotel Management
Nov. 9, 2023 by Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel, Hotel Management
Dear Guest, Thank you for taking the time to share your review.We are delighted to hear that you found our staff to be enthusiastic, helpful, and attentive. We take pride in providing excellent service to our guests. It's also great to know that you enjoyed the size of the room and found the bed comfortable.However, we regret to learn about the plumbing issues you encountered during your stay. We assure you that this is not a common occurrence, and we will investigate the matter to ensure it does not happen in the future. We apologize for any inconvenience this may have caused you.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel
by A traveller
Posted Oct. 18, 2023 on Hotels
by A traveller
Posted Oct. 6, 2023 on Expedia
Lovely hotel in the heart of Old Cadiz town - close to public underground parking and easy to walk around from here. Very comfortable cool room and delicious breakfast from an extensive buffet. Roof top pool was chilly but on a hot day very refreshing for a dip! Would definitely recommend this hotel.
Comment from Hotel Management
Oct. 30, 2023 by Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel, Hotel Management
Dear Sara,Thank you for taking the time to give your opinion about your stay.We are delighted to hear that you enjoyed our comfortable and cool rooms, as well as the delicious buffet breakfast. Our central location in the heart of Old Cadiz town certainly makes it easy for our guests to explore the city and its attractions. We appreciate your kind words about our rooftop pool, which can indeed be refreshing on a hot day.We hope to welcome you back for a more enjoyable stay in the future.Best regards,Alvaro Gutierrez, GM. Senator Cádiz Spa Hotel
by A traveller
Sight seeing in Cadiz
Posted Aug. 21, 2023 on HotelsSpotlessly clean room, excellent buffet breakfast. Close to the main bus station in Cadiz and in the old town. Staff very helpful with excellent English spoken at reception. Roof top pool very clean with excellent views over the city.
Comment from Hotel Management
Aug. 22, 2023 by Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel, Hotel Management
Dear Linda, Thank you for this positive review of your stay.We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on a future occasion.Best regards,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel
by A traveller
Posted Aug. 6, 2023 on Expedia
Very friendly staff, excellent location in the heart of the old town.
Comment from Hotel Management
Aug. 7, 2023 by Alvaro Gutierrez, GM Senator Cádiz Spa Hotel, Hotel Management
Dear Guest,Thank you for sharing this positive review.We are delighted to hear that you found our staff to be very friendly and appreciated our excellent location in the heart of the old town. Our hotel is indeed situated close to many historical sites, shops, and restaurants, making it a perfect base for exploring Cádiz.We hope you will return for another memorable stay.Best wishes,Alvaro Gutierrez, GM Senator Cádiz Spa Hotel
by A traveller
Ok stay in cadiz
Posted Jul. 24, 2023 on HotelsGood location. Didn't use facilities as there for one day. Bit dated and expensive compared with hotels we had stayed in nearby in Seville but perhaps there is more competition there! Family room had 2 large beds rather than double an sofa bed which was good but they were so close felt like one big bed so not ideal for our older son!!!
Comment from Hotel Management
Jul. 26, 2023 by Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel, Hotel Management
Dear Guest,Thank you for taking the time to share feedback regarding your recent visit.It is great to know that our location was convenient for you. We are sorry to hear that you found your room to be smaller than you had expected as your comfort and satisfaction are a top priority.We all hope that we have the pleasure of welcoming you back on your next stay.Kind regards,Alvaro Gutierrez, Gerente Senator Cádiz Spa Hotel
