Ratings based on 209 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Brampton
Posted Feb. 17, 2024 on Expedia
The staff at this hotel was excellent and we want to recognize Isha at the front desk who was also a concierge and manageress. Isha exceeded our expectations for providing excellent customer service and attention to detail.She gave us dining suggestions for lunch and dinner and called taxis when we needed one. We were a group of 6 and when we needed a big taxi, she made sure the right one arrived. Accolades to the team at Le Meridien and to Isha.
Comment from Hotel Management
Feb. 20, 2024 by General Manager, Hotel Management
Dear Mr. Christopher,Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and will inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you. Warm Regards,Babita KanwarGeneral Manager
by A traveller
Posted Feb. 7, 2024 on Expedia
Breakfast buffet
Comment from Hotel Management
Feb. 16, 2024 by Babita Kanwar, Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A traveller
Posted Jan. 31, 2024 on Hotels
Lovely propert , easy accessible, well connected, spacious enough, helpful staff , great selection of buffet in breakfast and dinner.
Overall excellent- we will go next time to stay here again.
Comment from Hotel Management
Feb. 16, 2024 by Babita Kanwar , Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A traveller
Posted Jan. 28, 2024 on Expedia
From the moment we checked in till the time we checked out, we had a most wonderful experience. Rooms were spotless, staff incredibly friendly, welcoming and nothing that they couldn’t do or help with. We were treated very well. Our experience with our meals at the hotel great. Tasty, delicious, breakfast/dinner. Can’t praise the chefs and staff who served us enough. Well done L Meredian, you exceeded our expectations!!! We loved our stay with you 😊😊
Comment from Hotel Management
Feb. 14, 2024 by Babita Kanwar, Hotel Management
Dear Natalie, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A traveller
Posted Jan. 18, 2024 on Hotels
I liked it overall, however, I haven’t traveled or stayed in five star hotels in India, so I don’t have anything to compare it with. Having said that the service was good. The food was OK, pretty busy at breakfast time. When I checked in, I found hair around the wash basin. if they really want to improve, they might want to concentrate on cleaning their rooms a little better.
Comment from Hotel Management
Jan. 25, 2024 by Babita Kanwar, Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. However, your concerns have been noted and shared with the team for immediate rectifications. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A traveller
Posted Jan. 18, 2024 on Hotels
Well, the hotel is very convenient to major shops and essential requirements. However the staff at the reception area do not really coordinate well on the check in and check out procedures. Also the music at the pool is too loud and disturbs the rest of the guests who are not at the pool area. Over all the hotel is okay. As not expected from the Le Meriden chain of hotels. Hope this will be helpful to amned some changes.
Comment from Hotel Management
Jan. 25, 2024 by Babita Kanwar, Hotel Management
Dear guest, Thank you for sharing your feedback with us as it is imperative for our growth.We regret that our services were not up to your expectations. It is our continuous endeavor to offer our patrons with an exquisite experience. However, your concerns have been noted and shared with the team for immediate rectifications.We will be grateful to you for giving us another opportunity of welcoming you back. We look forward to hosting you for an elevated experience.Warm regards,
by A traveller from Bangkok
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Babita Kanwar, Hotel Management
Dear guest,Thank you for sharing your feedback with us as it is imperative for our growth.We regret that our services were not up to your expectations. It is our continuous endeavor to offer our patrons with an exquisite experience. However, your concerns have been noted and shared with the team for immediate rectifications.We will be grateful to you for giving us another opportunity of welcoming you back. We look forward to hosting you for an elevated experience.Warm regards,General Manager
by A traveller from Bangkok
Posted Jan. 2, 2024 on Expedia
Over an average property… Not sure if it’s worth the money that we paid.
Typical 4 star hotel. Medium-size pool, small gym and facilities.
The hotel is in need of a renovation.
Carpets are worn and torn in many areas and needs to be replaced.
The main building elevator smells of food.
If you enter the breakfast buffet (latest recipe), your clothes, smell of food… Maybe there’s a problem with the ventilation and extraction in the buffet restaurant…
Would recommend the hotel please take a look at this and address this.
The staff at the restaurant were extremely helpful and made special food for my father, who has got many allergies and intolerances.
Special kudos to the chef Nitin, who went out of his way to help with special dishes
Comment from Hotel Management
Jan. 5, 2024 by Babita Kanwar, Hotel Management
Dear Alexander, Thank you for sharing your feedback with us as it is imperative for our growth.We regret that our services were not up to your expectations. It is our continuous endeavor to offer our patrons with an exquisite experience. However, your concerns have been noted and shared with the team for immediate rectifications.We are happy to know that you enjoyed the services at our restaurant and I shall definitely let the team know about the same.We will be grateful to you for giving us another opportunity of welcoming you back. We look forward to hosting you for an elevated experience.Warm regards, General Manager
by A traveller
Posted Dec. 28, 2023 on Hotels
Comment from Hotel Management
Jan. 5, 2024 by Babita Kanwar, Hotel Management
Dear Luke, Thank you for reviewing us based on your recent stay with us as it is imperative for our growth. We regret to know that your stay was not upto to your expectation and we apologize for the same. Kindly get in touch with us for us to understand where we lacked in our services for a rating of 6 out of 10. We look forward to you providing us with another opportunity to welcome you back again.Warm regards,General Manager
by A traveller
Posted Dec. 19, 2023 on Expedia
Staff and service was excellent
Comment from Hotel Management
Dec. 22, 2023 by Babita Kanwar, Hotel Management
Dear Mr. Vishal,Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and will inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you. Warm Regards,Babita KanwarGeneral Manager
