Ratings based on 1,003 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 5, 2024 on Expedia
Best hotel Ive stayed so far! Room is big and spacious. Everything is so clean and smells good. Hotel has amazing hot tub and pool. Staff are nice and friendly. Also, convenient if you get hungry as there are restaurants inside. Highly recommended! Would definitely go back again.
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Nice gym and pool
Posted Mar. 4, 2024 on HotelsWe stayed 4 nights to watch our daughter compete in figure skating. It is a close drive to 7 Chiefs arena, and not too far to downtown Calgary.
The gym and pool were excellent, we only saw other people there on one morning.
The room cleaning staff were very friendly, happy and did an amazing job.
We did notice the front desk staff were a bit cold, they answered our questions, but that’s it, not very friendly.
Overall, worth it for the price. The Little Chief restaurant after about 7:00 just gave us warmed up food, not good. The pub in the casino had excellent Asian food. We wish we discovered it sooner.
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 3, 2024 on Expedia
We enjoyed our stay. We ate at the buffet. The prime rib medium rare was so tough . It was hard to cut into small bite size pieces. I could not chew it.
The check in staff and check out staff were great. There was one staff when I asked him a question . The answer was abrupt and in a rather rude tone. There was no need for that. Overall we did enjoy our stay and will stay there again.
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 3, 2024 on Expedia
Great
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 3, 2024 on Expedia
Amazing room and it was great and comfortable. Its also very quiet the you dont hear anything around you. The staff is amazing. They are approachable, friendly and super helpful!
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 1, 2024 on Expedia
Dining room service and food were very good even on this busy morning. Room check in was good and room was clean and adequate. Beds do need replacing. Everything else I was very pleased with.
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller from CLARESHOLM
Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
by A traveller
Posted Mar. 1, 2024 on Expedia
Very friendly and efficient check in. Very informative and friendly.
Comment from Hotel Management
Mar. 7, 2024 by Selam, Hotel Management
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash
