Ratings based on 885 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 14, 2021 on Expedia
We had a great stay, convenient location, clean rooms and pleasant staff.
The only drawback we found were that the walls were quite thin so noise from other rooms was audible with our door closed.
by A traveller
Posted Dec. 13, 2021 on Expedia
by A traveller
Posted Dec. 6, 2021 on Expedia
by A traveller
Posted Nov. 28, 2021 on Expedia
Booked very last minute, late at night, due to a family emergency requiring a stay in Calgary. Got to the hotel and the door was locked to the building with a phone number to contact for check-in. Called multiple times with no response and was forced to book somewhere else - was then refused a refund for this issue. This was absolutely unacceptable and would recommend avoiding this location due to poor communication alone.
by A traveller
Posted Nov. 27, 2021 on Hotels
by A traveller
Never again......Disgust
Posted Nov. 25, 2021 on HotelsThis is a horrible place to stay, very gross rooms as we found left over clothing and other personal belongings. Toilet backed up in our room and our neighbors, Staff kept our damage deposit for smoking even though we went outside and disposed of our cigarettes in a can due to no ashtrays.
by A traveller
Posted Nov. 24, 2021 on Hotels
Great spot. Unless WIFI.
by A traveller
Posted Nov. 22, 2021 on Expedia
Very quiet and room is dark; great for sleeping. Access to streaming TV. Full kitchen looked newer. Beds are comfortable.
Maintainance is lacking in room 402. All facets are loose, water damage in bathroom, stains on walls, bathroom fan turns on but doesn't do anything, Airconditioner filter is very dirty, Bathroom sink drawers are dirty (inside and out) kitchen island looks like it will fall over (screws not put in properly).
by A traveller
Posted Nov. 21, 2021 on Expedia
DO NOT STAY HERE! IT IS UNSAFE! We went to book in and was advised we could park on the street as it was a weekend. We were leary as there was an altercation in the lobby with them trying to remove someone and 2 others standing in the doorway. There was another just outside as well loitering. It was obvious they were all impaired and on drugs with their behaviour. While trying to decide what we wanted to do a man opened the passenger door and tried to oull me out, I was able to get the door closed and as my husband tried to pull away he opened the back door where my dog was. My husband had to run around and try to get the door closed. I started honking the horn and my husband was able to shove him away, close the door and run around to drive away. When we reported this to reception as we wanted our money back due to our safety concerns. He was adamant we return. After voicing our concerns yet again he was extremely rude and ended up hanging up on me. We tried to speak with him again and was met with rudeness and aggressive language. We attempted to call the next day to speak with someone else and were again greeted with rudeness, refusal to refund the money and hung up on us despite us trying to explain we just wanted to voice our concerns. We were advised afterwards that was increase in homelessness in the area and this has been an ongoing issue. We were never at point advised of this.
by A traveller
Posted Nov. 21, 2021 on Expedia
Comment from Hotel Management
Nov. 21, 2021 by General Manager, Hotel Management
Thanks for staying with us Maurice!
