Ratings based on 921 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Blanca Dimas, Hotel Management
Dear Sarah,Thank you for taking the time to leave a review!We really appreciate. Warm Regards,
by A traveller
Posted Feb. 16, 2024 on Expedia
very good location in Cambridge with lots of parking at station
Comment from Hotel Management
Feb. 19, 2024 by Blanca Dimas, Hotel Management
Dear Jil,We really appreciate you taking the time to leave us a review. We hope to welcome you again in the near future to make you stay even better!Kind Regards,
by A traveller
Great breakfast
Posted Feb. 13, 2024 on HotelsEasy to find the hotel, right next to the station (though we parked at the park and ride). You can walk into the city centre or take the bus. The room was clean and functional, the breakfast was awesome and the service friendly. I'd stay there again. No filling station for water bottles, which is a must these days.
Comment from Hotel Management
Feb. 14, 2024 by Joana Q - Assistant Front Office Manager, Hotel Management
Dear Victoria,Thank you for the amazing review about the hotel location, facilities and the awesome breakfast. Our team is happy to see that we were able to provide an amazing customer service during your stay. In relation to the filling station for water bottles, we in fact have in our bar a jar of fresh water for our Chill#2 customers and also for the guests of the hotel to keep hydrated.We will have a look in better ways to inform our guests about it.We look forward to welcome you soon!Kind regards,
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Regan - Front Office Team Member, Hotel Management
Hi Georgia,Thank you for leaving this perfect review of our hotel! Please let us know if you have any feedback and we hope to welcome you again soon!Kind regards,
by A traveller
Posted Feb. 9, 2024 on Hotels
Perfect location, right next to the train station. Walking distance from the center. There are good services, restaurants & pubs around. 10% off food & drinks at the hotel. Staff is nice & helpful.
Comment from Hotel Management
Feb. 12, 2024 by Hannah FO, Hotel Management
Dear Dennis,Thank you for your positive and detailed review! We're delighted to hear that you found our location to be perfect, being conveniently situated right next to the train station and within walking distance from the center. It's great to know that you enjoyed the surrounding amenities such as services, restaurants, and pubs.We're especially pleased that you took advantage of the 10% off on food and drinks at the hotel – we strive to provide added value for our guests. Our team is dedicated to ensuring a pleasant stay, and we're glad to hear that you found our staff to be nice and helpful. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable experience in the future.Kind regards,Hannah FO.
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Yordanka,Front office, Team member, Hotel Management
Dear Christina, Thank you for your rating! We are really appreciative that you have chosen Ibis for your recent stay. As a hard working team, we trying our best to accommodate our guests queries and suggestions on how we can improve our facilities; so please do let us know if there is anything we should work/improve on.. Once again, thank for giving us the chance to have you as our guest!Kind regards,
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Susana, Front Office Team Member, Hotel Management
Dear Sophie,Thank you for your fantastic review of your recent stay at Ibis Cambridge Central Station! We're delighted to hear that you enjoyed your experience with us.Your positive feedback means a lot to us, and we're glad our accommodations and services met your expectations. Our team strives to provide a memorable stay for our guests, and we appreciate your recognition.We look forward to welcoming you back on your next visit to Cambridge. If you have any specific highlights or additional feedback to share, please feel free to let us know.Thank you for choosing Ibis Cambridge Central Station!Best regards,Susana, Front Office Team Member
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Susana, Front Office Team Member, Hotel Management
Dear Eleanor,Thank you for choosing Ibis Cambridge Central Station. We're thrilled to hear you had a positive experience during your stay. Our team works hard to provide excellent service, and your kind words mean a lot.We appreciate your feedback and hope to welcome you back in the future. If you have any specific comments to share, we'd love to hear them.Best Regards,Susana, Front Office Team Member
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Jan. 20, 2024 by Blanca Dimas, Hotel Management
Dear John,Thank you for the perfect 10/10 rating! We're thrilled to hear you had a great experience. We appreciate your support and look forward to serving you again!Warm Regards,Blanca - Front Desk Team Memberibis Cambridge Central Station
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Susana, Front Office Team Member, Hotel Management
Dear A, Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Cambridge Central Station! We are delighted to hear that you had a wonderful experience with us.Can't wait to see you again!Susana, Front Office Team Member
