Note fondée sur 392 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,9 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2024
The staff was rude. The food was inedible. Mold in the shower. The alcohol had a funny taste and made me nauseous with a headache. The beach was beautiful.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Denise, Thank you for giving us the opportunity to host your most recent holidays! On the other hand, we appreciate your feedback about our areas of opportunity. Rest assured that we are taking action on these in order to provide all our guest a top-notch experience. We look forward to hosting you again to exceed your expectations! Best regards, Alejandra MoralesGM administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 1 mai 2024
Some of the food and utensils in some areas in the sleeping areas are not collected. Hand rails are sticky. There should be toaster oven to reheat some kinds of bread. Salted butter is a must. French toasts need more milk and eggs.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Ferdinand, Thank you for taking the time to post a review about your stay at Hilton Cancun Mar Caribe.Your feedback es important to us and will help us improve our service and the guest experience.We hope that you will give us the opportunity to welcome you back in the future for a vacation that exceeds your expectations.Warm regards.Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 20 avr. 2024
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Zayda Rishmawy, Gestion de l’hôtel
Dear Dmitriy, Thank you for choosing to stay with us. It was a pleasure to have you, and we are pleased to read that you had a wonderful time here. We look forward to host you back in the near future. All the best, Zayda RishmawyGuest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 6 mars 2024
Great property, with a beautiful scenic beach. Rooms were spacious and cozy. The staff were very friendly and attentive. The restaurants were delicious. Our fav was the habachi grill. We’ll definitely be back!
Commentaires de Gestion de l’hôtel
7 mars 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Eric, Thank you for being part of Hilton Cancun Mar Caribe experience. We're glad to learn you and your family had a 5-stars experience during your recent visit. We look forward to welcoming you back during your next visit to the Mexican Caribbean. All the best, Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 1 mars 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Sergio, Thank you for choosing us and for sharing your wonderful rate! We look forward to welcoming you back during your next visit to the Mexican Caribbean! Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 26 févr. 2024
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Christopher, Thank you for being part of Hilton Cancun Mar Caribe experience. We hope we have the opportunity to welcome you back soon and show you how much we can improve.Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Amaya, Thank you for taking the time to rate your stay at Hilton Cancun Mar Caribe. We look forward to hosting you again soon! Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Great experience top to bottom.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Robert, Thank you for choosing us to host your holidays! It was a pleasure having you! We hope to see you soon! All the best! Alejandra Morales GM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Traveled with family and kids
Had a great time
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Ahmad, Thank you for being part of Hilton Cancun Mar Caribe Experience. We love hearing about your fantastic experience in our resort. We look forward to welcoming you back soon on your next visit to the Mexican Caribbean. All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
par un voyageur de Sherwood Park
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Alejandra Morales, Gestion de l’hôtel
Dear Johannes, Thank you for being part of Hilton Cancun Mar Caribe experience. We hope to see you soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort
