Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 avr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2016 par Front Desk Manager, Gestion de l’hôtel
Dear guest,
We thank you for taking the time to share with us your comment following your visit here at our hotel. Your feedback is important to us, we hope to hear from you on your next visit. Thank you for your business.
par duprez de france
Avoid it
Publié le 10 sept. 2014 sur HotelsThere is no double windows, noise from the street, no clean no elevator, bad place
Commentaires de Gestion de l’hôtel
22 nov. 2014 par Kunal, Gestion de l’hôtel
Hello duprez,
I am disappointed that we failed to meet your satisfaction during your stay. Please know that we value your business and your concerns are taken very seriously. I will submit your for evaluation and trust that necessary corrective measure will be implemented to serve you better. Thank you for your business. I hope you will allow us an opportunity to make up for our shortcomings.
par Isabelle de St. Germain les corbeil
Ne vous arrêtez pas
Publié le 14 août 2013 sur HotelsPiscine fermée, acceuil vraiment pas sympa, chambre minuscule et prix exorbitant pour le service. Si vous pouvez choisissez en un autre.
par un voyageur
Publié le 3 mars 2024
Breakfast is not included in the stay even though it is listed as part of the stay. Staff was very rude to the elderly man before me and refunded him. So when I went by to ask about breakfast she was upset and denied a refund. Said no refund to Travelocity. I would have been at least happy about a partial refund or even an I’m sorry. The toilet was wobbly with a paper jammed in the front to level it. Gross. The office chair was peeling, no remote in the room, and the tub was peeling. Overall room was not dirty. So Yey housekeeping. lol will not stay here ever again.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Guadalupe, We apologize for any inconvenience you experienced during your stay. Our team aims to provide excellent service to all guests. For any inquiries regarding refunds or amenities listed, please reach out to our management team directly. Thank you for recognizing our housekeeping staff's efforts, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
HORRIBLE PLACE
Publié le 1 févr. 2024 sur HotelsIT WAS THE WORST HOTEL I'VE EVER STAYED IN.
EMPLOYEES LOOKED BORED AND PAID NO ATTENTION TO WHAT WE SAID. TV DIDN'T WORK, HAIR DRYER DIDN;T WORK.
SAID BREAKFAST WAS INCLUDED AND WASN'T.
WONT STAY IN A SUPER 8 AGAIN!
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Manager, Gestion de l’hôtel
Hello Dee, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced during your visit. We strive to provide attentive service and ensure all amenities are in working order, so we appreciate you bringing these issues to our attention. Please note that our breakfast options are clearly communicated upon check-in. We apologize for falling short of your expectations and hope you will consider giving us another chance in the future.
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Room was not clean whatsoever ever
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Manager, Gestion de l’hôtel
Hello M,We apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority and we appreciate your feedback. We have shared your comments with our housekeeping team for further review and improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Manager, Gestion de l’hôtel
Hello Nazario,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
par un voyageur
Read Reviews BEFORE booking!
Publié le 14 janv. 2024 sur HotelsBreakfast is STILL listed as being served after several complaints in reviews. As of January 10, 2024 it is NOT. Sign in the lobby says this is due to COVID. Housekeeping went into our room before checkout time when there was a 'Do Not Disturb' hanger on the door and removed all of our personal belongings. Poorly managed property.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Manager, Gestion de l’hôtel
Hello Rue, Thank you for bringing this to our attention. We apologize for any confusion regarding the breakfast availability, and we understand that this can be disappointing. As of January 10, 2024, our breakfast service has been temporarily suspended due to COVID-related restrictions. We apologize for any inconvenience caused. Additionally, we apologize for the inconvenience you experienced with housekeeping entering your room. Our team will investigate this matter further to ensure it does not happen again in the future. Please feel free to contact our management team directly to discuss your concerns further.
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Breakfast was listed as being provided, it was not. The room was dirty. The bed was terrible and the blanets had burn holes. I would like a refund! I will never stay there ever again!
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We apologize for any inconvenience you experienced during your stay. Please feel free to contact our management team directly to discuss your concerns further. Your feedback is valuable to us as we continuously strive to improve our services.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Manager, Gestion de l’hôtel
Hello Julian,We truly appreciate your perfect rating! It's fantastic to hear that you had an excellent stay with us. If you have any specific feedback you'd like to share, we encourage you to reach out to us directly. We value your input and would love to ensure your satisfaction. Thank you for choosing our hotel and we hope to welcome you back soon!
