Ratings based on 990 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Swimming pool , sauna and hot tub was closed, but they give to us alternative to go to Turmham Hall , 21 miles away to used their facilities. 😃 Pine Lake is stunning place. Turmham Hall too. Very nice place to relax. Thank you
Comment from Hotel Management
Mar. 6, 2024 by Vicky, Hotel Management
Thank you for your comments and being understanding over the pool closure.
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Very nice place
Comment from Hotel Management
Mar. 6, 2024 by Vicky, Hotel Management
Thank you
5 out of 5
by A traveller from Hebburn

Posted Feb. 25, 2024 on Expedia
Really great stay in an apartment close to reception. Home away from home, with everything we needed and more. Would certainly go back.
Comment from Hotel Management
Feb. 28, 2024 by Vicky, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Vicky , Hotel Management
Thank you
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
staff very helpful and friendly . studio just right for a couple no complaints.
Comment from Hotel Management
Feb. 28, 2024 by Vicky , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Vicky, Hotel Management
Thank you
5 out of 5
by A traveller

Posted Feb. 17, 2024 on Expedia
We stayed in one of the studio apartments and it was lovely. It was spacious and equipped with everything you needed. The kitchenette was clean and had all items you could need. The apartment was clean also and received regular housekeeping. The reception was friendly and the check in was easy. The resort had what I've heard is a fabulous restaurant and swimming pool although we didn't have time to tryout them out. The location was ideal for both the motorway and local amenities to explore the surrounding area. The stay was great and would definitely stay there again the next time when we are visiting friends and family we will definitely stay here again.
Comment from Hotel Management
Feb. 21, 2024 by Vicky, Hotel Management
Thank you very much for your kind review Sue, and we are so pleased you had a lovely stay with your family! We'd be happy to welcome you back anytime! Best wishes
5 out of 5
by A traveller

Great place for a family break

Posted Feb. 16, 2024 on Hotels
Lovely couple of nights away. Lodge was clean and spacious with lots of little extras, milk, tea, soap, kitchen roll etc. Beautiful setting. Restaurant was very handy. Children enjoyed the pool and mini golf.
Comment from Hotel Management
Feb. 21, 2024 by Vicky, Hotel Management
Thank you for your lovely review about your recent stay with us at Pine Lake ResortIt has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.
5 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
Fantastic lodge, really enjoyed our stay. Lovely meal at the restaurant on site and we had a great time in the pool area. Lodge was well equipped and spacious.
Comment from Hotel Management
Feb. 21, 2024 by Vicky, Hotel Management
Thank you for your lovely review about your recent stay with us at Pine Lake ResortIt has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.
3 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Vicky, Hotel Management
Thanks for staying with us. We appreciate your feedback!