Note fondée sur 278 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Paula Garcés- Guest Service Attendance., Gestion de l’hôtel
Dear M/Mme. Widade,We deeply appreciate the rating you have given us.We look forward to welcoming you back in the near future to continue creating unforgettable memories.Warm regards,
par un voyageur
Publié le 29 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Criseyra Long- Guest Experience Attendance., Gestion de l’hôtel
Dear Christophe, We really appreciate and value your rating very much, we look forward to your next opportunity to continue exceeding your expectations and creating memorable memories over time.
par un voyageur
Publié le 24 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Criseyra Long Guest Experience Attendance., Gestion de l’hôtel
Dear Mme. Monica, We appreciate and value your rating very much, we look forward to your next opportunity to continue exceeding your expectations, creating memorable memories in time.Yours sincerely,
par un voyageur de St GRATIEN
Publié le 14 mars 2023 sur Expedia
Magnifique endroit pour se recharger le mental et le corps et les saveurs originales oubliées des fruits.
Les restaurants sont parfaits que ce soit en breakfast ou en soirée et le foodtruck de plage
Le chef et Alexandre d’une disponibilité continuelle ainsi que Stéphanie public relation qui vous organise tout envie
Merci à cette endroit et ceux qui le sublime
Commentaires de Gestion de l’hôtel
30 mars 2023 par Heyder Baldiris Guest Relations Manager, Gestion de l’hôtel
Dear Antoine.We would like to thank you for sharing your impressions about your visit to the Sofitel Baru Calablanca. It is a real pleasure for me to read that your experience was memorable and that we surpassed your expectations. I will share your comments with the whole team especially with Stephania and our chef and I am sure that it will be a motivation for him and the rest of the team to continue working with charm and improving the quality of our services. We appreciate your review and we hope to welcome you back soon in the sunny Baru island. Heyder Baldiris Guest Relations Manager
par un voyageur
Outstanding team in a new and luxurious place
Publié le 13 mars 2023 sur HotelsExceptional stay at Sofitel Barú Calablanca: top-notch infrastructure (rooms, restaurants, gym, pools and beach).
Sofitel Barú Calablanca has also a great team to make your stay unforgettable. Special thanks to Eduardo @ restaurant Humo and to the extraordinary Ernesto Barrios for their outstanding professionalism. Definitely a place I will return to and that I can only recommend.
Commentaires de Gestion de l’hôtel
30 mars 2023 par Heyder Baldiris Guest Relations Manager, Gestion de l’hôtel
Dear Jerome.We would like to thank you for sharing your impressions about your visit to the Sofitel Baru Calablanca . It is a real pleasure for me to read that your experience was memorable and that we surpassed your expectations. I will share your comments with Ernesto and Eduardo and I am sure that it will be a motivation for him and the rest of the team to continue working with charm and improving the quality of our services. We appreciate your review and we hope to welcome you back soon in the sunny Cartagena. Heyder Baldiris Guest Relations Manager
par un voyageur
Publié le 12 mars 2023 sur Expedia
Amazing- one of the best place I’ve been
Commentaires de Gestion de l’hôtel
30 mars 2023 par Heyder Baldiris Guest Relations Manager, Gestion de l’hôtel
Dear Lorenzo.Thank you very much for your comments after you recent stay with us. We appreciate your impressions and we hope you come back soon to Cartagena and you visit us again. Sincerely,Heyder BaldirisGuest Relations Manager
par un voyageur
L’hôtel a été aux petits soins avec nous.
Publié le 4 sept. 2022 sur HotelsL’hôtel a été aux petits soins avec nous.
Commentaires de Gestion de l’hôtel
1 oct. 2022 par Heyder Baldiris Guest Relations Manager, Gestion de l’hôtel
Dear Alexis.We really appreciate your comments about your stay at Sofitel Baru Calablanca, your feedback is very important to us. It is a pleasure to hear that you had a wonderful time with us in our Tropical property. Your kind comments are highly motivating as it is our priority to exceed our customers’ expectations.Thank you again for sharing your experience, and we hope to have the opportunity to welcome you again in the near future.Heyder BaldirisGuest Relations Manager
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Paula Garcés - Guest Service Attendance, Gestion de l’hôtel
Dear Mme. Rocio,We sincerely appreciate your excellent rating. We are very pleased to know that your experience with us was satisfactory. At Sofitel Baru, we strive to provide exceptional service and create unforgettable moments for all our guests.We hope to have the honor of welcoming you again in the near future and continue to exceed your expectations.Sincerely,
par un voyageur de NEW YORK
Publié le 10 mars 2024 sur Expedia
Property is beautiful. Gorgeous private beach. Staff very friendly and helpful. Food was great! One thing that I was disappointed with, towels were thin and rough! I would definitely go back!
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Paula Garcés - Guest Service Attendance, Gestion de l’hôtel
Dear M. AndrewWe sincerely appreciate your kind comments about the beauty of our property, the friendliness and helpfulness of our staff. We are pleased to hear that you enjoyed our cuisine.We are very sorry to hear that you experienced a less than satisfactory experience regarding the quality of the towels. We take your comments into consideration and will work diligently to improve this aspect and ensure that future stays exceed your expectations in all aspects.We look forward to welcoming you back to Sofitel Baru and providing you with an even more pleasant and memorable experience.Sincerely,
par un voyageur
Excelente amables
Publié le 9 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
8 avr. 2024 par Paula Garcés - Guest Service Attendance, Gestion de l’hôtel
Estimado M. Jairo,Agradecemos sinceramente su calificación y sus amables palabras. Nos complace enormemente saber que su experiencia con nosotros fue satisfactoria. En Sofitel Barú, nos esforzamos por brindar un servicio excepcional y crear momentos inolvidables para todos nuestros huéspedes.Esperamos tener el honor de recibirle nuevamente en un futuro cercano y seguir superando sus expectativas.Cordialmente,
