Ratings based on 382 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
Beautiful view, excellent staff, great location.
Comment from Hotel Management
Feb. 25, 2024 by Nabila KHAZRI, Guest Experience Manager, Hotel Management
Dear Robert, Thank you very much for your kind feedback.Our entire team is thrilled that you had such a pleasant experience with us. We do our best to provide top-notch service and ensure the complete satisfaction of our every guest, so it is rewarding to know that we could meet all your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Nabila KHAZRI, Guest Experience Manager
by A traveller
Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Nabila Kazri, Hotel Management
Cher Monsieur Robert , C'était un plaisir de vous avoir parmi nous et nous espérons avoir l'occasion de vous accueillir à nouveau bientôt.
by A traveller
Posted Feb. 1, 2024 on Expedia
The crew at the bar were great
Comment from Hotel Management
Feb. 3, 2024 by Nabila KHAZRI, Guest Experience Manager, Hotel Management
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that our bar crew made a positive impression on you. It's delightful to know that the cleanliness of our rooms, the condition of the hotel, the services provided, and the room amenities all met your expectations to the fullest. Our team works diligently to ensure that every guest has a memorable stay, and your feedback is a testament to their efforts.We look forward to welcoming you back for another memorable experience.Best wishes,Nabila KHAZRI, Guest Experience Manager
by A traveller from The Woodlands
Posted Jan. 8, 2024 on Expedia
Friendly and nice staff. Super hot water in the bathroom.
Comment from Hotel Management
Jan. 9, 2024 by Nabila KHAZRI, Guest Experience Manager, Hotel Management
Dear Beata,Thank you for your positive feedback.We're delighted to hear that you found our staff friendly and accommodating. It's also wonderful to know that the hot water in your bathroom was to your satisfaction, ensuring a comfortable and relaxing stay. We are sorry that the solutions provided during the stay were not satisfactory.We look forward to welcoming you back on a future occasion.Best regards,Nabila KHAZRI, Guest Experience Manager
by A traveller
Posted Jan. 5, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Nabila, Hotel Management
Nous espérons vous accueillir à nouveau et d'avoir l'opportunité d'excéder vos attentes lors d'une prochaine occasion.
by A traveller
Posted Jan. 3, 2024 on Expedia
Perfectly acceptable accommodation for a night in Casablanca. Underground car parking is good. The hotel is fine, just not particularly memorable.
Comment from Hotel Management
Jan. 4, 2024 by Nabila KHAZRI, Guest Experience Manager, Hotel Management
Dear Peter, Thank you very much for your kind feedback.We're glad to hear you found our underground car parking to be convenient. We also appreciate your recognition of our accommodation's suitability for a night's stay in Casablanca.While it seems we did not leave a lasting impression, we hope you were able to enjoy some of our amenities, such as the natural light in our meeting rooms or our outdoor swimming pool, which many guests find delightful.We are sorry that the solutions provided during the stay were not satisfactory. We strive to offer the highest standards in room cleanliness, hotel condition, service, and room amenities, as we aim to provide a memorable experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Nabila KHAZRI, Guest Experience Manager
by A traveller from Las Vagas
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Nabila, Hotel Management
Nous espérons vous accueillir prochainement dans notre hôtel pour un autre agréable séjour.
by A traveller
Posted Dec. 19, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by Teresa Pernas - Operations Manager, Hotel Management
Dear John,We would like to thank you for choosing our Barceló Anfa Casablanca hotel and for taking the time to leave us a score regarding your stay with us.This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.We look forward to serving you again soon.Kind regards,
by A traveller from bay village
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by Teresa Pernas - Operations Manager, Hotel Management
Dear Rafel, First and foremost we would like to thank you for the score you shared following your recent visit to our Barcelo Anfa Casablanca hotel. This is a source of motivation for all the team and we look forward to serving you again soon.Kind Regards,
by A traveller
Posted Nov. 27, 2023 on Expedia
Barceló Anfa Casablanca Hotel offers a luxurious stay with modern amenities and breathtaking views of the city. The elegant decor and attentive staff create a welcoming atmosphere, while the spacious rooms provide comfort and relaxation. Its central location makes it convenient for exploring Casablanca. A top choice for both business and leisure travelers seeking a stylish retreat.
Comment from Hotel Management
Nov. 27, 2023 by Nabila KHAZRI, Guest Experience Manager, Hotel Management
Dear Deepali,Thank you for your positive feedback.We're delighted to hear that the elegant decor and attentive staff contributed to a welcoming atmosphere during your stay. It's wonderful to know that the comfort and relaxation of our spacious rooms met your expectations. We also appreciate your recognition of our hotel's central location, which offers convenience for exploring the vibrant city of Casablanca.We look forward to welcoming you back on a future occasion.Best regards,Nabila KHAZRI, Guest Experience Manager
