Ratings based on 35 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Seattle

Posted Jan. 20, 2024 on Expedia
The hotel has great staff and offered good transportation to the airport. and the lobby and restaurant look great. Bed is amazing and pillows great, good space in the junior suite. However, the hotel is old, hardwood floors are dinged and stained, carpet in the hallways is very old and looks bad, the bathroom shower had water clogged, with an unfinished concrete look that is not nice (you can see dirt stains in concrete), and there is no Laundry service contrary to what's advertised in expedia.
1 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Unfortunately, my experience at this hotel was far from satisfactory. The outdated property, coupled with dirty bathrooms resembling tiny chambers, left a lasting negative impression. No slippers were provided, and the restriction to a single key added unnecessary hassle.
4 out of 5
by A traveller

Posted Oct. 21, 2023 on Expedia
The rooms are wow
5 out of 5
by A traveller

Posted Oct. 6, 2023 on Expedia
Excellent customer service
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 15, 2023 on Expedia
3 out of 5
by A traveller

Very tired hotel

Posted Jul. 29, 2023 on Hotels
This hotel is pretty tired—-torn fabrics, wood floors that are knicked and dented, shower grout that has not been cleaned (or bleached) in ages, and marble that is chipped etc etc. Perhaps it was grand and one time but now it is very tired and in need of a renovation. The room I stayed in had very odd angles and limited space around the bed while the bathroom has ZERO counter space plus dirty shower tiles and grout. I wore my flip flops in the shower it was that gross. Won’t be returning there.
5 out of 5
by A traveller from florence

This traveller left a rating score only Posted May 15, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 20, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 29, 2023 on Expedia
4 out of 5
by A traveller

Posted Jan. 18, 2023 on Expedia
A good place to stay. Used for a dine and sleep experience. Missing some basic kitchen stuff though, there is a nespresso machine but no complementary capsules. No slippers either etc. But overall good for the price.