Ratings based on 321 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 17, 2023 on Hotels
by A traveller
Posted Oct. 7, 2023 on Expedia
by A traveller
Posted Sep. 24, 2023 on Expedia
Charming old hotel, but rundown and frayed around the edges. Kind staff.
by A traveller
Posted Jul. 29, 2023 on Expedia
by A traveller
Posted Jun. 22, 2023 on Hotels
Staff were great, very helpful, hotel was clean, & tidy, pool was very handy, hotel was a little out of the city, however shuttle bus was a great help.
by A traveller
Posted Jun. 19, 2023 on Expedia
We would have liked the pictures to show the true different rooms. I guess we thought we were getting the Presidential Suite per the pictures. I thought we were staying in the villa but were in a different building. Thought there was a hot tub but that is in the PS. When we arrived they were very flustered by having booked 4 rooms thru Expedia. They were friendly but very overwhelmed. They gave us the key to someone else’s room so we went it to a room with other peoples belongings (for one room). To turn on the ac you needed to go back to the front desk for them to turn on and then back again to get a remote. Once settled we all wanted pizza. So we ordered pizza from take out and we brought back to the hotel to be told we needed to sit outside. We were not allowed to eat in the hotel because they didn’t serve pizza. We sat on the terrace and were eating and then told NO you can’t eat here you need to go to the pool and eat on the small tables. And then when we went to move we were told we could stay there just that night don’t do it again. The following night I was walking thru the hotel to watch the same staff member moving tables and chairs to accommodate two other parties with pizza. And he told me it was because Superman delivered the pizza. So we ordered pizza again and this time was allowed to eat the pizza in the bar area. Not happy at all! All 7 of us were very offended.
by A traveller
Posted May 17, 2023 on Expedia
by A traveller
Posted Jul. 25, 2022 on Expedia
Excellent staff. Food was great, rooms were clean and spacious. We’ll be back in the future!
Comment from Hotel Management
Jul. 28, 2022 by Debora, Hotel Management
Hi,
Thank you for your feedback!
We can't wait to welcoming you back to our hotel.
Best Regards,
Debora
by A traveller
Posted Sep. 13, 2021 on Hotels
by A traveller
Bad location, incompetent reception staff
Posted Sep. 2, 2019 on HotelsThe hotel was clean and well maintained. It was not in a good location at all for visiting the centre or beach. If you have no car, expect to pay a minimum of €30 return for a trip to the centre. There are no restaurants nearby so that is the only option. The buses are unreliable and infrequent.
The reception staff were not forthcoming with any information and often inaccurate.
The shuttle bus to the beach and city centre operated at peculiar times and was only able to take 8 passengers in the van. If you booked the 0930 bus out, you could only take the 1630 bus back- only two trips there and back!
There was no evening shuttle to the centre,the last bus going in at 1830.
We booked the hotel taxi (€10 one way) in the evening for three consecutive trips into the centre. My daughter was not well enough to go into the centre on the first night so we cancelled that day. The receptionist then cancelled the remaining trips without telling us and no explanation was given. Very poor!
We booked the hotel taxi to take us to the airport on our departure and it didn’t turn up. No apology given by the receptionist or the manager or explanation. We nearly missed our flight.
The restaurant menu was lacking variety and imagination and overpriced. The restaurant staff were lovely though.
It would be better to get a hotel more centrally located and nearer to the bus station. The taxis are a rip off ,too.
