Note fondée sur 883 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2019 sur Expedia
Hôtel très propre et le personnel très disponibles. Une vraie piscine et bon petit déjeuner.
Bien situé également.
Commentaires de Gestion de l’hôtel
17 août 2019 par General Manager, Gestion de l’hôtel
From our convenient location to our delicious breakfast selection, we're delighted there was so much to enjoy about your visit. Our cordial staff will be honored to hear they played a pivotal role in ensuring your comfort. We're grateful that we had the opportunity to serve you and hope to have you back soon.
par un voyageur
Publié le 4 avr. 2024
The hotel & staff are great. The surrounding area is a bit sketchy.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christine,Thank you for your kind words about our hotel and staff. We're glad to hear that you had a positive experience with us. We apologize if the surrounding area felt sketchy; guest safety is our top priority. We hope that despite this, you were able to enjoy your stay and we look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 30 mars 2024
The rooms are much bigger than we thought they would be. Nice french doors leading to a small balcony. The shower has a little bit of mildew stain, but over-all not bad.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Paul,Thank you for your positive feedback regarding the spaciousness of our rooms and the charming balcony with French doors. We're glad you found the accommodations larger than expected. We apologize for any inconvenience caused by the mildew stain in the shower and appreciate your understanding. We'll address this promptly to ensure a consistently enjoyable experience for all our guests. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 8 mars 2024
The attendant was great! The style of decor wasn't my style but it's nice and attractive. The shower caulk is missing and unattractive around the base of the pan.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words regarding our attentive staff and the attractive decor. We appreciate your feedback about the shower caulk, and we will address this issue promptly to enhance the overall guest experience. Your input is valuable to us, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay.Sincerely, Hotel Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dwight,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Staff did not disclose an additional $50 surcharge for damages until check in
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for any inconvenience caused by the unexpected surcharge. We understand your concern and will ensure that our policies are communicated to guests during the booking process. Thank you for bringing this to our attention, and we appreciate your feedback. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your visit. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our service. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Clean, safe, wonderful staff and fantastic breakfast
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel clean, and safe, and enjoyed the breakfast. Our staff will be delighted to hear your compliments. We look forward to welcoming you back for another great stay soon.Sincerely, Hotel Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Cecelia,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager
