Note fondée sur 404 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Expedia
There was a cosy bar area to have a drink and the bathroom in our riom was very nice.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Cotswold Grange Team, Gestion de l’hôtel
Thank you for your feedback Michael. Glad you enjoyed your stay with us, hopefully we will have the opportunity to welcome you back soon.
par un voyageur
A Cotswold Gem
Publié le 3 mars 2024 sur HotelsStayed for weekend. A great location to explore Cheltenham town and Racecourse. A lovely breakfast with great friendly service. It has free car parking. Rooms great with a superb shower. Will definitely recommend for a weekend break.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Cotswold Grange Team, Gestion de l’hôtel
Many thanks for your lovely review, we really appreciate the feedback. We are glad that you enjoyed your stay with us, hopefully we will have the opportunity to welcome you back in the future.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
The two ladies on reception were lovely. Very welcoming and look forward to staying here again.
par un voyageur
Publié le 19 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 nov. 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thanks for the review Ross, glad you enjoyed your stay with us. Hopefully we will have the opportunity to welcome you back.
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Gateway to the Cotswold. Outstanding
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thank you for your feedback John, glad to hear you enjoyed your stay with us. Hopefully we will have the opportunity to welcome you back for another wonderful stay in the future.
par un voyageur
Disappointing Hotel
Publié le 9 oct. 2023 sur HotelsHotel has no vibe. Not near anything. Staff said "since you booked with Hotel.com breakfast is not included" which I thought was a rude waying of saying that. Could have said, let us know if you would like to add breakfast. Anyways, I would not stay here again. Bed was too hard. Just didn't connect with the hotel at all.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thank you for your feedback. It is a shame that you did not enjoy the character of the property or the quiet location just a 10 minute walk to the Town Center of Cheltenham. Our mattresses are from Hypnos which is known for their quality and comfort - they are at a medium firmness rating which we find suits most people. Our Team are usually very welcoming, friendly and helpful, we are sorry that you did not feel this on this occasion.
par un voyageur
Publié le 30 sept. 2023 sur Expedia
I think this property was ok but definitely not the 5 stars it claims. Breakfast was on offer but no dinner unless you were booking it for an event. Property was in need of care & the photos I looked at in choosing it unfortunately don't match up when you see it in person.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thank you for your feedback Michelle, we are sorry to hear that you felt slightly disappointed with your visit. It is the AA that provide our 5 star rating under the Guest Accommodation category. Although we do not have a Restaurant here at Cotswold Grange there are many fantastic places to eat in Cheltenham, just a short walk from us. We do serve an excellent breakfast - 7.50 for Continental or 15 for both Continental and cooked breakfast (breakfast is complimentary when booking direct).
par un voyageur
Sort business trip
Publié le 6 août 2023 sur HotelsStayed here for two days on a business trip. The hotel is well situated and clean. Staff were pleasant.
My detracting points were that the room was small and lacking in natural light - although this is to be expected from a building of that age and architecture, a lack of air conditioning or fans in-situ meant the room was too hot for my liking, but not uncomfortably so, the Tv was a little dated and the Wi-Fi signal in the sub-ground floor was atrocious.
That said, everything was nicely outfitted and very clean.
As such, if you’re here for businesses you’ll probably be fine to use the hotel as a base to sleep, but working from the privacy of your room may be a struggle if you had basic double in a sub-floor as I did. I also wouldn’t want to spend a particularly long time in the room due to its size - but there is plenty of excellent countryside within running / walking distance.
Recommended, but be cautious of which room you choose.
Commentaires de Gestion de l’hôtel
14 août 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thank you for your feedback, it is very helpful for us. We are pleased to hear that you liked the location, pleasant staff and cleanliness. Most of our Small Double Rooms are located on the Lower Ground Floor and we would agree that a more spacious Deluxe Double or Luxury Double Room is better suited for a longer stay. It is always best to call us with any room preferences and we will try to ensure that we allocate the most appropriate room. Hopefully we will have the opportunity to welcome you back in the future.
par un voyageur
Publié le 3 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thanks for the review Chris, hopefully we will have the opportunity to welcome you back to Cotswold Grange.
par un voyageur
Publié le 8 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2023 par Cotswold Grange Team, Gestion de l’hôtel
Thanks for the review Timothy, glad you enjoyed your stay with us. Hopefully we will have the opportunity to welcome you back in the future.
