Ratings based on 102 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Perfect stay

Posted Mar. 6, 2024 on Hotels
Fabulous hotel. The little extras were very welcome too!
Comment from Hotel Management
Mar. 7, 2024 by Sarah, Hotel Management
Hi JackieThank you for the taking the time to give us your feedback, it is always good to know our guests have enjoyed their stay. We hope to see you again.
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Sarah, Hotel Management
Hi JamesThank you for the taking the time to give us your feedback, it is always good to know our guests have enjoyed their stay. We hope to see you again.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Superb appartment within a short walk to Cheltenham Town centre and racecourse. Bonus to have parking at the property. Well maintained. Check in smooth with lovely staff to welcome you.
Comment from Hotel Management
Jan. 29, 2024 by Sarah, Hotel Management
Thank you so much for taking the time to give us your feedback it is always good to hear what our guests have to say.We are pleased to know you enjoyed your stay and we hope to see you again.
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Sarah, Hotel Management
Thank you so much for taking the time to give us your feedback it is always good to hear what our guests have to say.We are pleased to know you enjoyed your stay and we hope to see you again.
5 out of 5
by A traveller

Posted Dec. 4, 2023 on Hotels
Perfect
Comment from Hotel Management
Jan. 5, 2024 by Sarah, Hotel Management
Hi DavidThank you so much for taking the time to give us your feedback, it is always good to hear what our guests have to say.We hope to see you again soon.Kind regards
4 out of 5
by A traveller

Posted Dec. 1, 2023 on Hotels
Comment from Hotel Management
Jan. 5, 2024 by Sarah, Hotel Management
Hi GaryThank you so much for taking the time to give us your feedback, it is always good to hear what our guests have to say.We hope to se you again soon.Kind regards
5 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
Absolutely loved it here. Clean, safe and comfortable with all the little extras one would expect from a good hotel. Sadly, hotels.com neglected to tell us about the free parking or the continental breakfast that was included in the price. This meant we spent an additional£25.00 that could have gone towards a nice meal! The apartment itself was faultless and the person who checked us in was excellent too. We will be returning.
Comment from Hotel Management
Nov. 30, 2023 by Sarah, Hotel Management
Hi SusanThank you for taking the time to send us your feedback. It is always good to know our guests have enjoyed their stay. We will speak to Expedia to advise them that you didn't receive the massage we sent giving you check-in information and directions to our parking. We appreciate you bringing this to our attention and hope to see you again.Kind regards
4 out of 5
by A traveller

Posted Nov. 15, 2023 on Hotels
Comment from Hotel Management
Nov. 16, 2023 by Sarah, Hotel Management
Thank you for taking the time to give us your feedback. It's always to know our guests have enjoyed their stay. We hope to see you again.
5 out of 5
by A traveller

Posted Nov. 13, 2023 on Hotels
Comment from Hotel Management
Nov. 15, 2023 by Alison, Hotel Management
many thanks for your feedback, we are really [pleased you enjoyed your stay,Kind Regards
5 out of 5
by A traveller

Posted Oct. 30, 2023 on Expedia
Comment from Hotel Management
Oct. 30, 2023 by Alison, Hotel Management
Many thanks, so pleased you enjoyed your stay,Kind regards