Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 févr. 2023 sur Hotels
Hôtel très bien.
Restaurant très moyen pour un tel niveau d'hôtel
Commentaires de Gestion de l’hôtel
12 févr. 2023 par Frank Noel , Gestion de l’hôtel
Thank you for taking the time, to leave us comments we do hope to see you very soon.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par DoubleTree by Hilton Chester, Gestion de l’hôtel
Dear S,Thank you for sharing your perfect rating. We are delighted to learn that you have departed our hotel with such positive memories and hope to be able to welcome you back to stay with us again in the near future.Warmest Regards
par un voyageur
Publié le 15 mars 2024 sur Expedia
Just a lovely property. I will
Definitely return when I am in the area.
Commentaires de Gestion de l’hôtel
16 mars 2024 par DoubleTree by Hilton Chester, Gestion de l’hôtel
Dear Rob,Thank you for taking a moment to share some kind words regarding your recent stay. We are so pleased to learn how much you enjoyed it. We hope to see you again in the future!Kind regards,
par un voyageur
Publié le 3 mars 2024 sur Hotels
There for a family wedding. Everything ran like clockwork.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Guest Services, Gestion de l’hôtel
Dear Anonymous,We are delighted to be part of such a happy occasion, and very pleased that you enjoyed your stay. Thank you for sharing your perfect score with us. We hope that we have an opportunity to welcome you back again in the future.Kind regards
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Guest Services, Gestion de l’hôtel
Dear Robin,Thank you for a perfect 10! We appreciate the time you have taken to share your feedback following from your stay. We are very pleased that you experienced a positive stay and we hope that you choose to return again in the future.Kind regards
par un voyageur
Nice time, BUT
Publié le 24 févr. 2024 sur HotelsEverything about our holiday was great. Kie on reception was amazing!!
Spar was great. The one thing that was not good was, we were 3 minutes late in checking out at 12noon, and the cleaner kept banging on the door for us to leave, then when i said please give us 5 minutes she spoke in a different language at me in a not so nice way, i found it rude. Bad customer care!!!
Trying to let it not reflect on all the other great experiences there.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par DoubleTree by Hilton Chester, Gestion de l’hôtel
Dear Jean,Thank you for taking the time to share your review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to learn how much you enjoyed so many areas of our hotel that you chose to visit. Please be assured that all feedback will be addressed with our team to ensure there is continuous improvement in both the service and facilities that we offer.We hope to be able to welcome you back to our hotel in the not too distant future.Warmest Regards
par un voyageur
Publié le 20 févr. 2024 sur Expedia
A very nice hotel. In areas looking abit tired and dated.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Guest Services, Gestion de l’hôtel
Dear Lynda,Thank you for your candid review, We appreciate both the 5* and constructive criticism. If only there was some exciting news that was relevant that we could share with you.......watch this space!Kind regards
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Guest Services, Gestion de l’hôtel
Dear Kyle,Thank you for taking the time to share your experience with us. It would appear that on this occasion that not all elements of your stay have met with your expectations, and we are sorry to learn this. Guest satisfaction is of the highest importance too us and we appreciate when we have an opportunity to make things right for guests during their stay. We hope that you find a destination that satisfies your needs in the future.Kind regards
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par DoubleTree by Hilton Chester, Gestion de l’hôtel
Dear Philip, Thank you for taking a moment to share this amazing 10* review with us. We are so pleased to learn how much you enjoyed your time at DoubleTree by Hilton Chester. We hope to see you again soon!
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Stunning hotel. Spotlessly clean. Excellent evening meal . Great spa. Disappointed about not being able to check in till 3 pm and too far from city centre
Commentaires de Gestion de l’hôtel
16 févr. 2024 par DoubleTree by Hilton Chester, Gestion de l’hôtel
Dear Lynn,Thank you for choosing to stay with us recently and we are delighted to learn how much you enjoyed your time here at DoubleTree by Hilton Chester. It is fantastic to learn how much you enjoyed so many areas of our hotel. We are sorry that our check in time of 3pm was a little late for you and hope to be able to welcome you back in the near future.Warmest Regards
