Ratings based on 959 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 3, 2024 on Hotels
5 out of 5
by A traveller

Great place to stay

Posted Feb. 24, 2024 on Hotels
Brilliant location, short walk to the centre of Chester, Walls and river. You can get on the Wall just a few steps away from the hotel. We walked all the way around them to get out bearings. Chester is fab, our first visit and we will return. Our room, which overlooked the racecourse, was nice, spotless with a small kitchen area. It had everything we needed, including a good sized fridge. Nice shower with lovely hot water. Comfy bed and pillows. There's supermarkets, not too far away. We managed to get parked at the hotel, £18 per night, but there is cheaper parking nearby. We parked up and walked everywhere. 100% would stay here again next time we visit Chester. We have stayed at the Roomzz in York too. We had a perfect stay.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 15, 2024 on Hotels
2 out of 5
by A traveller

I would return due to Betty&Fran

Posted Feb. 8, 2024 on Hotels
Betty&Fran went above&beyond to make my stay memorable.a pity Mo spoiled that.1st time in a roomzzz..great they are apartment rooms…albeit tired and a bit grubby…carpet tiles need renewed as does the wallpaper and stained chairs,day 2 I booked a penthouse which was phenomenal..views stunning,but patio decking&furniture tired&needed cushions&updating.the race course is the selling point,great to have a laundry room&hot drinks and water on tap…as well as croissants in the morning…no milk or cold drinks or fruit as stated in booklet tho…
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 5, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
Brilliant location and lovely friendly staff. Perfect for what we needed and the added bonus of the kitchen area. Will definitely look at using this Hotel chain again.
Comment from Hotel Management
Feb. 5, 2024 by Author, Hotel Management
Hi Gail, Thank you so much for such a great review based on your experience at Roomzzz Chester! It's so good to hear that you will be joining us again:) I'm so pleased that the staff were friendly and welcoming and that the location of our property was spot on for your trip away. We can't wait to see you back. Francesca Cosme
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 27, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 21, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 20, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 12, 2024 on Hotels