Ratings based on 2,207 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted May 28, 2024
Average o.k. for sleeping close to shed aquarium and other places to visit
5 out of 5
by A traveller

Posted Mar. 28, 2024
The trip was a great experience and the staff were compassionate and empathetic to my needs because I was traveling without a cell phone.
5 out of 5
by A traveller from Hazlet

This traveller left a rating score only Posted Mar. 3, 2024 on Expedia
4 out of 5
by A traveller

Comfortable stay for 1

Posted Mar. 2, 2024 on Hotels
I loved the room I got with the king size bed but would’ve loved a microwave in the room. The room itself was very comfortable for one person. I did stay in another room later as part of another reservation but won’t discuss that on this review.
4 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Front Desk, Hotel Management
Thank you for choosing Best Western Grant Park.
3 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Overall a good experience. Affordable rates. Disappointed room was not cleaned and towels not replaced one day even though I put out card for room to be serviced.
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
It wasn’t the most quiet; neighboring apartment building had a dog area and train was close by. I wouldn’t expect differently from a downtown Chicago location. It was a short walk to the train, there were nice local restaurants. Building and our room was clean and inside was quiet. Staff were efficient and courteous.
Comment from Hotel Management
Feb. 29, 2024 by Front Desk, Hotel Management
Hi Susan,Thank you for choosing Best Western Grant Park.
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Front Desk, Hotel Management
Thank you for choosing Best Western Grant Park.
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Front Desk, Hotel Management
Thank you for choosing Best Western Grant Park.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Front Desk, Hotel Management
Thank you for choosing Best Western Grant Park.