Ratings based on 897 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Comfort Inn Team, Hotel Management
Thank you for staying with us. Have a wonderful day!
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Comfort Inn Team, Hotel Management
Thank you for your review. We appreciate your business and hope to see you again soon! Have a great day.
by A traveller
Posted Feb. 18, 2024 on Expedia
Easy check in, nice people at front desk
Comment from Hotel Management
Feb. 21, 2024 by Comfort Inn Team, Hotel Management
Thank you for your kind words. We appreciate your business and hope to see you again soon! Have a wonderful day!
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Comfort Inn Team, Hotel Management
Thank you for your feedback. We appreciate your business and hope you will give us another chance to host you. Have a wonderful day!
by A traveller
Disappointed
Posted Feb. 17, 2024 on Hotelsby A traveller
Moldy dump
Posted Feb. 10, 2024 on HotelsAvoid at all costs. This hotel is dirty and reeks of mold and mildew. The front desk staff are rude and aloof. There are people who live there who smoke and hang out. This is a run down dump!
Comment from Hotel Management
Feb. 14, 2024 by Stephanie, Hotel Management
Hello Carolyn,We are sorry that you did not enjoy your stay with us. We know that we had changed your rooms a few times at your request, and even provided a free upgrade to a suite. During your stay, you seemed to enjoy our services until a neighboring room was reportedly making too much noise. The front desk attempted to contact the other guest a few times before you came down to voice your concerns at the desk.As promised, we went to the room directly and asked the guest to please turn the volume down, and you reportedly told our staff that all was well at that point. We are sorry that our efforts were not sufficient to obtain positive feedback, but we understand and agree that perhaps we are not a good fit for you.We sincerely wish you luck in your future travels.
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by COMFORT INN O'HARE TEAM, Hotel Management
Thank you for your kind review. We appreciate your business and hope to see you again.
by A traveller
Posted Feb. 5, 2024 on Expedia
Old and very outdated. The details said there was a bar on the property but was very deceiving.
Comment from Hotel Management
Feb. 6, 2024 by COMFORT INN O'HARE TEAM, Hotel Management
Thank you for your feedback. We will use your suggestions for future improvement. Have a nice day.
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by COMFORT INN O'HARE TEAM, Hotel Management
Thank you for your feedback. We appreciate your business and hope to see you again soon!
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Jan. 27, 2024 by COMFORT INN O'HARE TEAM, Hotel Management
Thank you for your review. Your reservation has been refunded.
