Note fondée sur 919 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
82 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 sept. 2022 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 sept. 2022 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 août 2019 sur Hotels
5 sur 5
par un voyageur

It was okay

Publié le 27 févr. 2024 sur Hotels
We are always staying in this hotel and it’s very neat and clean. The only problem is initially walking in the cleaning staff didn’t put the couch cushions back down and all the drawers in the room were open.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Israel Arteaga, Gestion de l’hôtel
Dear guest, Thank you for taking the time to share your recent stay experience with us. We're glad to hear that you found your stay with us to be clean and comfortable in spite of the finding the room with drawers open and cushions not placed properly on the couch. I will be sure to address this with our housekeeping team, as this is part of our inspection process. We hope to welcome you back in the not too distant future.
1 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
The Restaurant is not open on Saturdays and the pool is extremely small.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Israel Arteaga, Gestion de l’hôtel
Dear DENISE, Thank you for taking a moment to share your recent stay experience. We're sorry to hear that we fell short of our goal to provide our guest with an enjoyable and memorable stay experience. We are definitely working on ensuring that our kitchen is open everyday of the week. We appreciate your feedback as it will help us in our continuous efforts to improve our guest stay experience.
5 sur 5
par un voyageur

Publié le 13 févr. 2024 sur Expedia
Great stay!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Israel Arteaga, Gestion de l’hôtel
Dear Nannette, Thank you so much for choosing to stay with us during your recent visit to Schaumburg. We're happy to see you had a great stay experience. We look forward to welcoming you back on your next visit to the Schaumburg Woodfield area.
5 sur 5
par un voyageur de Sun Prairie

Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Israel Arteaga, Gestion de l’hôtel
Dear Michael, Thank you for taking the time to rate your recent stay experience with us. We're delighted to see we were able to deliver a "5" stay experience. We look forward to having you with us again in the near future.
5 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Israel Arteaga, Gestion de l’hôtel
Dear Brissa, Thank you for taking a moment to rate your recent stay with us. We're glad to see that you had a wonderful stay experience. We look forward to welcoming you back in the not too distant future.
5 sur 5
par un voyageur

Publié le 5 févr. 2024 sur Expedia
Nice property
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Israel Arteaga, Gestion de l’hôtel
Hi matt, Thank you for taking the time to share your recent stay experience with us. We're delighted to see you had a wonderful stay experience. We look forward to welcoming you back in the near future.
1 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Expedia
My room sheets nd pillows were filthy the bathroom sink nd shower had brown water coming out
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Israel Arteaga, Gestion de l’hôtel
Dear Kaniqu, thank you for taking the time to share your recent stay experience with us. We strive to provide our guests with a warm, friendly welcome, and a clean, comfortable room. I'm sorry to hear that this was not your experience and for falling short of our goal. We hope you will allow us the opportunity to better serve you in the future.