Ratings based on 901 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from TUCSON
Posted Mar. 24, 2024
Comment from Hotel Management
Mar. 26, 2024 by Robert, Hotel Management
Hello, thank you for staying with us. We hope to see you again real soon!
by A traveller
Posted Mar. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Robert, Hotel Management
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.
by A traveller
Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 12, 2024 by Sruthi Ayodhya, Hotel Management
Dear Dean,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati Airport. We truly sorry for the experience you faced during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please assured that your concerns will be addressed appropriately. I have shared your comments with my maintenance to prevent situation happening in the future.
by A traveller
Posted Mar. 10, 2024 on Expedia
Manager was very kind but property having faulty AC units, bathroom tub and pipes are worst condition. AC unit noise, don’t let you sleep.
Comment from Hotel Management
Mar. 12, 2024 by Sruthi Ayodhya, Hotel Management
Dear Sathiya,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati Airport. We truly sorry for the experience you faced during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please assured that your concerns will be addressed appropriately. I have shared your comments with my maintenance to prevent situation happening in the future.
by A traveller
Posted Mar. 9, 2024 on Expedia
Room was close to elevator and bed was comfortable.
But based on Expedia's site I believed it was a handicap accessible room but it was not. Breakfast was not entirely enjoyable. Limited choices, eggs were overcooked and rubbery.
Comment from Hotel Management
Mar. 12, 2024 by Sruthi Ayodhya, Hotel Management
Dear Steven,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati Airport. We truly sorry for the experience you faced during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please assured that your concerns will be addressed appropriately. I have shared your comments with my breakfast associate to prevent situation happening in the future.
by A traveller
Posted Mar. 8, 2024 on Expedia
Hotel was very clean and room was a good size. Flight was early, so we didn't have breakfast. Would defiantly stay again.
Comment from Hotel Management
Mar. 14, 2024 by Jill, Hotel Management
Geoffrey, Thank you for taking your time and sharing your experience with us! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!
by A traveller
Posted Mar. 7, 2024 on Expedia
Great service and clean. Good for families.
Comment from Hotel Management
Mar. 7, 2024 by Jill, Hotel Management
Sherry, Thanks so much for the kind words. We’re so happy you enjoyed your stay. We strive to offer every guest the best experience. Your praise mean a lot!
by A traveller
Chilling in a hot tub
Posted Mar. 5, 2024 on HotelsIt was great
Comment from Hotel Management
Mar. 7, 2024 by Jill, Hotel Management
Timothy, Thank you so much! We are so happy you enjoyed your stay with us. We always strive to make your experience a great one. Your kind words are greatly appreciated.
by A traveller
Posted Mar. 3, 2024 on Expedia
I like the service and the condition of everything. I wish there was some food places a little closer, but not a big deal.
Comment from Hotel Management
Mar. 5, 2024 by Jill, Hotel Management
Benjamin, Thanks so much for the kind words. We’re so happy you enjoyed your stay with us. We strive to offer every guest the best experience. I am sorry that there are not any restuarants off of the same exit. Please accept our apologies and we hope to see you in the future.
by A traveller
Posted Feb. 27, 2024 on Expedia
Tub was chipped & bottom finish was pealing with half the surface feeling sticky with a discoloring of beige to rusty brown color.
Dusty on side table & TV, smeared screen
Comment from Hotel Management
Mar. 5, 2024 by Jill, Hotel Management
Thank you for bringing this issue to our attention, Tichrahn. My name is Jill, Please accept my sincere apology for the appearance of the tub and the dusty furniture. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We will be addressing this issue and we thank you for your feedback.
