Ratings based on 525 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024
Very good restaurant!
by A traveller
Posted Feb. 25, 2024 on Expedia
There is no wifi
Comment from Hotel Management
Feb. 25, 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Trenton,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEARFIELD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you had with the wifi. This will be taken into consideration. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist
by A traveller
Posted Feb. 15, 2024 on Hotels
Place was fairly clean and said it had been remodeled recently. But there were cracks in walls light fixtures were hanging out of ceiling. Definitely needs some work.
Comment from Hotel Management
Feb. 16, 2024 by OnielRediresponse Specialist, Hotel Management
Hi John,Thank you for taking the time to write a review of your stay at the Red Roof Inn Clearfield. Please accept our apologies for any inconvenience caused by the room you were assigned. Relative to the fixtures, please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management
by A traveller
Posted Feb. 10, 2024
Gal at check in was pleasant and helpful.
by A traveller
Posted Feb. 1, 2024 on Expedia
Very old and run down
Comment from Hotel Management
Feb. 2, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Kandy,Thank you for your review following your stay at Red Roof Inn Clearfield. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You described our property to be very old and ran down. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management
by A traveller
Posted Jan. 29, 2024 on Expedia
While the Staff was nice, the floor in room 105 on Thursday night was so dirty that my feet caused the water in my shower to turn black for about half a minute. Room 125 on Sunday night did not have a mini fridge and the room was so beat up and badly repaired it was just embarrassing that anyone would be put in this room. We have never been disappointed in Red Roof Inn prior to this experience and while we will visit Clearfield again, we will never stay at this place again. We will also be rethinking our twice yearly stays at the Red Roof Inn in Galax, Virginia.
Comment from Hotel Management
Jan. 30, 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear David,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEARFIELD. It's great to hear that you were pleased with our staff. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the floor and the other issues highlighted which hindered your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
by A traveller
Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Xao RediResponse Specialist, Hotel Management
Dear Valued Guest,I appreciate the time that you took to share your sentiments with us. Our team at the Red Roof Inn Clearfield appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 24, 2024 by Xao RediResponse Specialist, Hotel Management
Thank you for sharing your perfect rating with us, Patricia. Our staff at the Red Roof Inn Clearfield was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management
by A traveller
Posted Jan. 15, 2024 on Expedia
property needs dire repairs
Comment from Hotel Management
Jan. 16, 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Patricia, Thank you for the feedback about your recent stay at our hotel Red Roof Inn Clearfield. We value you as a our guest and welcome your 3/5 score. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that the upkeep of our property was not to your liking. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by OnielRediresponse Specialist, Hotel Management
Hi Alysha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Clearfield. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management
