Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2022 par Evan - AFOM, Gestion de l’hôtel
I am sorry your stay was less than stellar and we hope you will give us another chance in the future!
par un voyageur de Frederick
Publié le 22 mars 2024
par un voyageur
Publié le 4 mars 2024 sur Expedia
Nice entrance. Cool moss wall. Amazing mini-store in the lobby with ATM and self checkout.
Commentaires de Gestion de l’hôtel
7 mars 2024 par General Manager, Gestion de l’hôtel
Corey, it's great to hear you enjoyed your stay with us at Hilton Cleveland Downtown. We appreciate your compliments about our property and hope to welcome you back soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
par un voyageur
Publié le 3 mars 2024 sur Expedia
Staff was friendly and helpful
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Patricia, thank you so much for this great review. We're thrilled you found our team to be friendly and helpful; we look forward to welcoming you again!
par un voyageur
Publié le 3 mars 2024
Love this hotel!!! Highly recommend
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
LaQuan, thank you for your enthusiastic praise and recommendation of Hilton Cleveland Downtown. We're pleased you enjoyed your stay and hope to welcome you back soon!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Love the location, we always clean when we arrive and we saw no signs of lack of cleaning (except the windows) those were dirty with smudgy handprints - yuck but we were not touching those so it didn’t bother us. Loved Bar32 and Eliot’s Bar and the convenience shop was awesome for those last minute cravings. Every member of the staff from
Valet to concierge to servers and bartenders were very attentive and accommodating. Even when they didn’t have what we asked for they still tried to make it happen. There was a small snafu at Bar32 but both management and the bartenders dealt with it very discretely and professionally. They didn’t engage the woman who was being argumentative and they addressed the person who was causing trouble. We love staying at the Hilton - thank you for a memorable weekend.
Commentaires de Gestion de l’hôtel
1 mars 2024 par General Manager, Gestion de l’hôtel
Marco, we were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed the onsite dining. Thank you for your kind words. Please come see us again soon at Hilton Cleveland Downtown!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
par un voyageur
Publié le 25 févr. 2024 sur Hotels
