Note fondée sur 273 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2024
CLEAN AND CONVENIENT TO WHERE WE NEEDED TO BE
Commentaires de Gestion de l’hôtel
13 mai 2024 par D. Henry GM, Gestion de l’hôtel
Thank you very much for your review. It was a pleasure to have you here. The team and I look forward to seeing you again the next time you are in town.
par un voyageur
Publié le 3 avr. 2024
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Commentaires de Gestion de l’hôtel
4 avr. 2024 par D. Henry GM, Gestion de l’hôtel
Thank you so much for your review. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town.
par un voyageur
Publié le 2 mars 2024 sur Expedia
The web site said you got a free Breakfast with a night stay and the Lady at the front Desk No ,disappointed
Commentaires de Gestion de l’hôtel
4 mars 2024 par D. Henry GM, Gestion de l’hôtel
While we do not have nor advertise free breakfast we do have several breakfast included rates and promos, however our base/daily rate is not inclusive of breakfast. Express hotels have free continental breakfast. I hope this clears up any confusion. We are happy to see that you otherwise enjoyed your stay. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town. :)
par un voyageur de Quincy
Publié le 28 févr. 2024 sur Expedia
Super Happy with our stay! Our room was spacious and comfortable. Bathroom was clean and well stocked.
We enjoyed having a fridge and microwave. Would stay here again!!
Commentaires de Gestion de l’hôtel
1 mars 2024 par D. Henry GM, Gestion de l’hôtel
Thank you for sharing your experience with us! We're thrilled to hear that you had a super happy stay at Holiday Inn Cleveland. It's fantastic to know that your room was spacious and comfortable, providing you with the relaxation you needed. We take pride in maintaining cleanliness and ensuring our bathrooms are well stocked, so it's great to hear that you found everything to your satisfaction.We're glad you appreciated the convenience of having a fridge and microwave in your room, making your stay even more comfortable. Your positive feedback means a lot to us, and we would be delighted to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to let us know. We're here to make each visit exceptional. Safe travels, and we can't wait to host you again!
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par D. Henry GM, Gestion de l’hôtel
Thank you very much for your review. The team and I look forward to seeing you again the next time you are in town. :)
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Only issue was the heating and AC unit had a mind of its own plus around the bottom of the unit cold air was coming in from outside. Had to put a couple towels around the bottom of the unit. Other then that it was a good room.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par D. Henry GM, Gestion de l’hôtel
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you experienced with the heating and AC unit in your room. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can take appropriate action to address issues promptly.We will investigate the matter with our maintenance team to ensure that the heating and AC units are functioning correctly and that any gaps around the unit are properly sealed to prevent cold air from entering the room. Please rest assured that we take your concerns seriously and will make every effort to rectify the situation.We are pleased to hear that overall, you found your room to be satisfactory, and we appreciate your understanding regarding this matter. Should you choose to stay with us again in the future, we are committed to providing you with a more comfortable and enjoyable experience.Thank you once again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Very clean and safe feeling environment
par un voyageur de Destin
Publié le 15 févr. 2024
Commentaires de Gestion de l’hôtel
20 févr. 2024 par D. Henry GM, Gestion de l’hôtel
Thank you so much for your review. It was a pleasure to have you visit with us. We look forward to seeing you again the next time you are in town.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 févr. 2024 par D. Henry GM, Gestion de l’hôtel
Thank you so much for your review. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Clean and friendly
Commentaires de Gestion de l’hôtel
12 févr. 2024 par D. Henry GM, Gestion de l’hôtel
hank you so much for sharing your positive experience with us! We're thrilled to hear that our hotel left a lasting impression on you as one of the cleanest you've stayed at. Maintaining a high standard of cleanliness is a top priority for us, and it's rewarding to know that our efforts have been noticed and appreciated. The team and I look forward to seeing you again the next time you are in town.
