Ratings based on 18 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 16, 2019 on Hotels
The Guest rooms very spacious and generous.
However, at night (4-5am) very noisy because the hotel guest rooms are facing the street...
Also, the wifi is not working properly and sometimes connection are very bad.
Regarding the drinking water, which should be provided for a hotel of this class, I was told the
water tap provides drinking water... which I think and i was told by my cologne friends is not good and clean to drink.
In addition I was missing a box with paper tissues
in the bathroom and bed room.
Comment from Hotel Management
Jun. 25, 2019 by Reservations, Hotel Management
Desr Guest,
thank you very much for sharing your experiences of your stay with us.
This information gives us the opportunity of improving our services and amenities. With best regards
by A traveller
A great place to stay
Posted Feb. 26, 2019 on HotelsGreat location, spacious rooms, perfectly clean, good price
Comment from Hotel Management
Feb. 26, 2019 by Reservations, Hotel Management
Thank you very much for your positive feedback!
We are looking forward to welcoming you during your next visit in Cologne again at RESIDENZ am Dom
With best regards
by A traveller
Good location and staff.
Posted Jan. 25, 2019 on HotelsGood overall. The staff are very helpful and friendly. And a great location, only a few minutes from the Dom. I would definitely recommend the place, though there were two issues that might be helpful for anyone looking for information. Wi-Fi was limited to 1GB (I stayed three night), so working in-house was out of the question. Also, my toothpaste and soap were taken away (thrown out, most likely) by the cleaning crew. Remember to keep your things together.
Comment from Hotel Management
Jan. 29, 2019 by Reservations, Hotel Management
Dear Guest,
thank you very much for your feedback which is very important to us to improve our service.
With best regards
Recommended
for Everyoneby A traveller from UK
Excellent apartment close to station and cathedral
Posted Aug. 6, 2018 on Expedia
Pros: Central location
Spacious
Kitchen area just what was needed.
Cons: Air conditioning - it was really hot weather and it was sweltering at night - too noisy to open the windows though. Most times of yr would be o.k.
This was a great apartment with a fantastic location very close to the station and cathedral - very handy for getting around. Reception staff really helpful. Spacious apartment. Lovely leafy area outside with a restaurant.
Comment from Hotel Management
Aug. 7, 2018 by Reservations, Hotel Management
Dear Fran, Thank you very much for your reservation and your positive review.
We are looking forward to welcoming you at another time again at our Boardinghouse Apartments at RESIDENZ am Dom and remain with best regards
by A traveller
Posted Feb. 16, 2020 on Hotels
by A traveller
Posted Oct. 1, 2019 on Hotels
by A traveller
Super beliggenhed.
Posted Jul. 10, 2019 on HotelsStor lejlighed i rolige omgivelser 200 m fra Kølnerdom. Dejlig stor altan. Der kunne vi godt bo i en hel ferie næste gang. Kan ikke tænke os en bedre placering.
Comment from Hotel Management
Jul. 10, 2019 by Reservations, Hotel Management
Dear Mette, Thank you for the time spent to post this kind review of your recent experience at our Boardinghouse Apartments at RESIDENZ am Dom. We are delighted to know that you had an overall enjoyable stay with us.
We thank you once again for having chosen our hotel and we look forward to welcoming you on one of your next visits in Cologne.
Kind regards,
by A traveller
Posted Jul. 6, 2019 on Hotels
Comment from Hotel Management
Jul. 8, 2019 by Reservations, Hotel Management
Thank you for sharing your recent experience at the Boardinghouse Apartments RESIDENZ am Dom.
We are pleased to read that you had a pleasant stay with us.
Thank you once again for choosing the RESIDENZ am Dom and we would be looking forward to welcome you back in the near future.
Kind regards,
by A traveller from Frankfurt
Posted Jul. 1, 2019 on Expedia
No air-conditioning! Outside it was over 30 degrees, inside probably more............ Impossible to keep the windows open at night because of excessive noise and flies - definitely not c omfortable in a hot summer! Was very difficult to get to sleep............
Water pressure in the shower was miserable, hardly any cold water which made it very difficult to adjust the water temperature - and had to move in close to the wall to get a decent spray - which meant several times in nudging the control and receiving even hotter water - impossible to take a cold water shower!!!!
Otherwise, spacy apartment in good condition.
Comment from Hotel Management
Jul. 2, 2019 by Reservations, Hotel Management
Dear Guest, Thank you for taking the time to write such a thorough review. We always welcome and appreciate our guests to share with us their perception of our hospitality services and of the Boardinghouse Apartment facilities.
Please be assured that your constructive feedback is deeply appreciated and all the points brought forward will be taken under serious consideration in our handling.
Please accept our sincere apologies for any inconveniences caused. With best regards
by A traveller
Posted Jun. 28, 2019 on Hotels
今回ケルンに4泊滞在予定だったため、キッチン付きで2つのスーツケースを目一杯広げられるだけの広い部屋を希望し選びました。
部屋は古い感じはしましたが、ツインベッドルームと広いリビングルームの2部屋が贅沢に使えキッチンには食器類や鍋類、大きな冷蔵庫など生活するに困らない最低限のものが完備されていますので調理や保存もでき便利です。
部屋に電子レンジがないのが残念でしたが、どこか別の階に設置されてるようでした。
また、共同のランドリールームがあり誰でも洗濯とアイロンができて大変助かりました。
こちらのホテルはご老人が住む高級マンションになっているようで、いつもご老人がお庭やレストランでゆっくりした時を過ごしていました。
人混みの駅から徒歩5分程度でしたが、ここでは時の流れが違って見え(⁉︎)落ち着くことができました。
最上階が警察だったようで常にパトカー2〜3台が建物の前に駐車してあって安心感もありました。
浴室は広いですが、大きな洗面台とトイレとシャワーカーテンのみがあるシャワースペースになっています。
wi-fiは共同エリアのみだったかと思います。
数日ケルンに滞在する時は使い勝手が良いこのホテルをまた利用したいと思います。
Comment from Hotel Management
Jul. 1, 2019 by Reservations, Hotel Management
Thank you for the time spent to post this kind review of your recent experience at the Boardinghouse Apartments at RESIDENZ am Dom. We remain at your disposal and we hope to have the chance of welcoming you back. Kind regards,
