Ratings based on 1,889 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 19, 2024
by A traveller
Posted Feb. 16, 2024 on Expedia
Small rooms but large lounge area, good value for the price. Self check-in and out, saw staff only at breakfast.
Comment from Hotel Management
Mar. 7, 2024 by Laura, Reception, Hotel Management
Dear JamesThank you for your review and for taking the time to give us your feedback.We are pleased to hear that we could live up to your expectations and that you have enjoyed our spacious common areas. Next time you visit us please do stop by and say hello to our friendly reception staff that is available 24/7. Looking forward to welcoming you again. Best regardsLaura / Reception
by A traveller
Posted Feb. 13, 2024 on Expedia
by A traveller
Posted Feb. 10, 2024 on Expedia
Very comfortable, convenient.
by A traveller
Posted Feb. 2, 2024 on Hotels
Nice hotel - but the set up is wrong for me. Its very busy and to purchase a drink or something to eat (very limited) you have to wait again at reception to pay.
My room was small, the lock broke (battery pack up) I could wait 3 hours for the Handyman or move to a new room!
Comment from Hotel Management
Feb. 9, 2024 by Laura, Reception, Hotel Management
Dear DarrellThank you for taking the time to write us a review.We very much appreciate you providing us with feedback in terms of the set up of our system(s), as this helps in our continuous process of improving our concept, services, and facilities. It is unfortunate that you experienced issues with the room during your stay and we are very sorry to hear that the solutions offered were unable to make amends. We hope that we will have the opportunity to welcome you again and give you a more satisfying experience. We wish you a great day! Kind regardsLaura / ReceptionTeam Wakeup
by A traveller
Posted Feb. 2, 2024 on Hotels
by A traveller
Excellent
Posted Jan. 21, 2024 on HotelsExactly what you expect. Small but clean, quiet and very central location. Can’t complain at all.
Comment from Hotel Management
Jan. 29, 2024 by Frederik, Hotel Management
Dear Rebecca,Thank you for your wonderful review and a perfect score! We're delighted to hear that we met your expectations with our clean, quiet, and centrally located hotel. If there's anything more you'd like to share or if we can assist you further, please feel free to let us know.We look forward to welcoming you back for another excellent stay.Best regards,FrederikWakeup Copenhagen Borgergade Reception Team
by A traveller
Posted Jan. 21, 2024 on Expedia
Location was great and the hotel itself could be lovely but we were woke up by 6am (or earlier) every day as it sounded like staff were cleaning rooms with a bulldozer.
Comment from Hotel Management
Jan. 29, 2024 by Frederik, Hotel Management
Dear Emily Marie,Thank you for sharing your feedback. We're glad you enjoyed our excellent location. We apologize for any inconvenience caused by early morning noise. We understand the importance of a good night's sleep and will address this matter to enhance our guests' experience.If there's anything else you'd like to share, please feel free.Best regards,FrederikWakeup Copenhagen Borgergade Reception Team
by A traveller
Posted Jan. 21, 2024 on Hotels
by A traveller
Posted Jan. 21, 2024 on Expedia
