Ratings based on 631 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 12, 2024 on Expedia
Everything excellent particularly Elli in Reception ☀️☀️☀️☀️
Comment from Hotel Management
Mar. 17, 2024 by Crieff, Hotel Management
Thank you for your great review, I will pass your comments onto Ellie.Hope to see you again soon.
by A traveller
Posted Mar. 4, 2024 on Hotels
Everything was good, apart from the food in the Terrace restaurant which was overpriced and not of the corresponding quality
Comment from Hotel Management
Mar. 7, 2024 by Crieff Hydro, Hotel Management
Thank you so much for taking the time to share your feedback on your visit George. Although it's great to hear of the things that you liked about your visit we are really sorry to note that other aspects of your stay were disappointing. Your feedback has been shared with the Management Team and we do hope that you will visit us again in the future and that we will have the chance of welcoming you back soon.
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by Crieff, Hotel Management
Thank you for your 5/5, hope to see you soon.
by A traveller
Posted Mar. 1, 2024 on Expedia
Stay just what you would expect for this location. Good
Comment from Hotel Management
Mar. 2, 2024 by Crieff Hydro, Hotel Management
Thank you for your great review.Hope yo see you again soon.
by A traveller
Posted Feb. 6, 2024 on Expedia
Enjoyed a special birthday here , great facilities and lovely scenery.
Comment from Hotel Management
Feb. 7, 2024 by Crieff Hydro, Hotel Management
Thank you for your review, Its great to hear you had a special birthday here and we hope you will visit again soon.
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Apr. 3, 2024 by Creiff, Hotel Management
Thank you so much for taking the time to share your feedback on your visit Nikki. Although it's great to hear of the things that you liked about your visit we are really sorry to note that other aspects of your stay were disappointing. Your feedback has been shared with the Management Team and we do hope that you will visit us again in the future and that we will have the chance of welcoming you back soon.
by A traveller
Great stay
Posted Jan. 31, 2024 on HotelsWe had a great stay to celebrate my partners 40th and there was so much on offer to keep our little one occupied. The swimming pool was great with plenty of swimming sessions available throughout the day and the sauna and steam room were also a welcome surprise as we could not book the Victorian Baths as we had our daughter with us. We had considered using the big country childcare but the times never synced in with the times for the Victorian baths or any of the adult activities which is a bit disappointing and would be so much better if you could attend a session during the two hour childcare slot.
Adventure Glen, Glens Den, the pony riding and family fun in the Melville were all brilliant my only criticism is how much you need to pay for after a costly booking. Thankfully on our visit the adventure playground was free access but bear in mind if you attend at peak times there is a charge for adults and children.
My overall disappointment was the night time entertainment for the kids being cancelled by management due to the hotel not being overly busy. There was still kids on site and it would have been nice to have something to do with them after dinner, even a mini disco but there was nothing although before we came there was a full schedule planned including magic show and it was cancelled once we arrived.
I did find the hotel very cold but the food was good. We will definitely return but at a busier time to take advantage of the whole experience.
Comment from Hotel Management
Feb. 5, 2024 by Crieff Hydro, Hotel Management
Thank you for your review, I have passed your comments on to our Senior Management team, we do hope you will visit again soon.
by A traveller
Posted Jan. 27, 2024 on Expedia
by A traveller
Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 18, 2024 by Crieff, Hotel Management
Thank you for your 4/5, we hope you visit again soon
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 18, 2024 by Crieff, Hotel Management
Thank you for your 4/5, we hope you visit us again soon
