Note fondée sur 790 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
77 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 4 mars 2020 sur Expedia
Personnel accueillant , belle chambre……………………………………………………………………………………………………………………………………………………………
5 sur 5
par un voyageur de HENDERSON

Publié le 14 mai 2024
Commentaires de Gestion de l’hôtel
16 mai 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
4 sur 5
par un voyageur

Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI would like to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
4 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI would like to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Excellent stay

Publié le 29 févr. 2024 sur Hotels
Hotel was clean and staff was very accommodating. Breakfast and dinner at the hotel was excellent.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI would like to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
4 sur 5
par un voyageur

Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI would like to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
1 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Chicago Crystal LakeI would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI would like to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Expedia
I love the fact that it was far enough off the road that you didn't have to deal with a lot of traffic nois. It was exceptionally clean well decorated easy to access.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI would like to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
2 sur 5
par un voyageur de Rockville

Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Chicago Crystal LakeI would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Natasza AlderdiceFront Office Manager