Note fondée sur 859 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
77 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 4 mars 2020 sur Expedia
Personnel accueillant , belle chambre……………………………………………………………………………………………………………………………………………………………
5 sur 5
par un voyageur

Publié le 3 sept. 2024
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
No review
Commentaires de Gestion de l’hôtel
6 août 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
4 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
This facility was fantastic! It was clean, staff was friendly and check in and check out was quick. I would definitely choose this location again to stay at if back in this area.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Roman Front office ASM, Gestion de l’hôtel
Thank you for choosing Holiday Inn and providing feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal Lake.We are glad that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon! Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 8154777000 or Rallen@crystallakehi.com.Roman AFront Office ASMHoliday Inn Crystal Lake
5 sur 5
par un voyageur

comfy hotel, close to shopping & WalMart

Publié le 25 juill. 2024 sur Hotels
speedy friendly efficient check in, nice spacious lobby, large comfy room with good view, t&coffee, dinner served in bar area good food and plenty of it with ultra friendly and informative server. brekky in restaurant - fine
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Front Office ASM, Gestion de l’hôtel
Thank you for choosing Holiday Inn and providing feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal Lake.We are glad that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon! Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 8154777000 or Rallen@crystallakehi.com.Roman AFront Office ASMHoliday Inn Crystal Lake
3 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Deanna,Thank you for choosing Holiday Inn and for providing feedback about your experience at Holiday Inn Chicago Crystal Lake.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.Please give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 8154777000 or nalderdice@crystallakehi.com.Natasza AlderdiceFront Office Manager
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager