Ratings based on 934 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 14, 2024 on Expedia
Poor condition overall. Very noisy all night with room doors slamming, people talking, car alarms going off. Couldn’t sleep and when it was time for checkout, doors were locked and no one was available as I rang the doorbell several times at 7a while attempting to get checkout receipt.
Comment from Hotel Management
Mar. 21, 2024 by Chetna, Hotel Management
Thank you feedback. We apologize for the bad experience. We will do our best to improve our hotel.
by A traveller
Posted Mar. 13, 2024 on Expedia
Comment from Hotel Management
May 6, 2024 by Chetna, Hotel Management
Thank you for your feedback. Have a great day.
by A traveller
Posted Mar. 12, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Brand Experience Team, Hotel Management
Hi Theresa, Thank you for positively rating your stay!Natalie #Team6
by A traveller
Posted Mar. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Brand Experience Team, Hotel Management
Hi Theresa, Thank you for the perfect rating!Natalie #Team6
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by Brand Experience Team, Hotel Management
Hi Theresa,Thank you for the perfect rating!Lilith#Team6
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by Chetna, Hotel Management
I do apologize for your experience. Thank you for your feedback.
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Nancy Y., Hotel Management
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
by A traveller
Posted Feb. 22, 2024 on Expedia
Bad smell and bad service
Comment from Hotel Management
Mar. 6, 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A traveller
Hotels.com
Posted Feb. 21, 2024 on HotelsIt was clean & friendly, great room set up
Comment from Hotel Management
Mar. 6, 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Mar. 15, 2024 by Brand Experience Team, Hotel Management
Hi Lawrence,Thank you for the perfect rating!Lilith#Team6
