Note fondée sur 483 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
This place was the worst place i had ever stayed. I would have rather stayed in Evansville on the south side. It was over priced and dirty as hell hair everywhere (shower toilet tv bed and in the mini refrigerator) please don't sleep in the beds you might get pregnant it was so nasty but i got new bedding and i had to put them on, the guy staying across from me had so much foot traffic and then he acted like he was going to try and kick the door in. The whole experience was very unsafe for me and my pups never again will we stay their.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dakota, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Location excellent
Commentaires de Gestion de l’hôtel
5 mars 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Good place to crash for the night.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Carl, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
par un voyageur
Disappointed
Publié le 22 janv. 2024 sur HotelsRoom was cold with no way to adjust temperature and sheets had stains. No coffee pot
We asked for a room with a microwave and the first room didn’t have one. The second room -the lights didn’t work in the bathroom. The third room is where we stayed. The desk person although he accommodated our needs was not very friendly or apologetic for our concerns
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Susan,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6
par un voyageur
Publié le 15 janv. 2024 sur Expedia
par un voyageur
Publié le 4 janv. 2024 sur Expedia
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Was exactly what I expected and needed
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Not what I expected
Publié le 26 déc. 2023 sur HotelsWhen I checked in, i was given a double room instead of the King i reserved.
The door handle was upside down. So you pulles up vs down to open. Difficult to open.
The lights above rhe beds did not work. The towels were dingy and smelled like smoke.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Nancy Y., Gestion de l’hôtel
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
par un voyageur
Publié le 15 déc. 2023 sur Expedia