Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
very clean
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Bedding on both beds were nasty. Hotel offered new bedding and new room but no guarantee that it would be clean. Towels were dirty. Walls were dirty. Chairs stained. Bathroom had hair every where. Staff was not nice or very accommodating
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
par un voyageur
Publié le 8 mars 2024 sur Expedia
We reserved 2 rooms, both were clean, one room the A-C worked well, the other not as well, but was still acceptable. This hotel, while not really walkable except to Potbelly's (which is really good), is a great location for driving to various restaurants, attractions, etc. Lots of restaurants across the street (jump in your car and hop over; traffic is pretty busy, so if you're not a runner or sprinter, you might feel like a game of Frogger if you choose to walk!); breakfast is available in the hotel, although we didn't eat there. There's lots of seating to sit around downstairs, a little convenience snacks stop, and a bar in the middle of it all. Final thoughts: property is a solid kind-of no-frills 3 star (you do get a cookie when you check in), quiet on higher floors, convenient, and an acceptable sleep.
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Front desk employees were very rude and unprofessional, shower drain in our room was clogged and dirty.
Commentaires de Gestion de l’hôtel
12 mars 2024 par FD, Gestion de l’hôtel
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par FD, Gestion de l’hôtel
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Amazing stay and very nice
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Val , Gestion de l’hôtel
We are so glad you found your last stay so amazing! We look forward to seeing you again!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
This is my second time staying at the property. Both times, the room was set to around 65, and felt like it was 75. I called for the AC to be checked, the guy came in. Looked around did something by the door and said “ you’re good” and left. I end up going tot target for a fan. The refridge didn’t get “cold” as the other room either. I guess it’s a hit or miss with them. I won’t be booking another stay. The AC is where I draw the line.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Val , Gestion de l’hôtel
We are so sorry to hear you did not enjoy your last stay. We strive to give our guest the best experience possible. I will pass forward your feedback to our employees so we can eliminate these issues.
