Note fondée sur 1 221 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par Staff, Gestion de l’hôtel
Thank you for your positive review. We are pleased you enjoyed your stay with us. We will look forward to seeing you again in the future. Thanks again.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The hotel was great, but after paying for the hotel, I had to pay to park on the hotel parking lot!
Penny pinching! NOT GOOD!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Staff, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay with us. We are the lowest in parking charges as it pays for the overnight security officer. We are pleased you enjoyed your time with us and hope to see you again in the future. Thank you.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
It was dirty in parts of the room and our air conditioner didn’t work well. A maintenance man came to fix it and it didn’t work.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Staff, Gestion de l’hôtel
Thank you for your feedback! We appreciate you! We will look into the item you mentioned as cleanliness is never an issue. Thank you.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
I have stayed in Hilton hotels for many years and this goes down as the worst stay I’ve ever had. The toilet would not flush and maintenance came to fix it while we were out. When we came back, it over flowed after it was supposedly fixed so we had to move our 3 kids to another room at 9:45 at night. Then we didn’t have hot water Friday night or Saturday morning. Also, the door to the room wouldn’t properly close.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Staff, Gestion de l’hôtel
Thank you for your feedback. We have many improvements coming and appreciate your feedback. Thank you.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Staff, Gestion de l’hôtel
Thank you for your feedback. We are pleased you enjoyed your stay with us. We will look forward to a return visit in the future. Thanks again.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Associate, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay with us. We will work on receiving a 10 on a return visit. We will look forward to serving you in the future.
par un voyageur
3 very warm nights
Publié le 26 janv. 2024 sur HotelsUpon entering, we were blasted with extreme hot air. The lobby was so hot, the front desk attendant was complaining about it as well. Our room a/c wasn't working either. We turned it down to 60 to cool off but after 3 hours, it never did. The maintenance man Edin came up and he just turned it off/on and said it should work. Waited an hour and it wasn't cooling so he came back up. He opened the panel and didn't do anything and just said if it doesn't cool off, they may be able to give us another room in the morning. The air blowing was 75.1 degrees. It never cooled off and when asked, no one said anything about changing our room for the 3 night stay. The hotel had trash cans that were overflowing all day, trash by elevators just sat down, lobby, etc. The tables were dirty upon check-in so had to clean them ourselves. We paid extra for the allergy friendly room and the air purifier Is very loud. Didn't really feel much difference.
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Front Desk, Gestion de l’hôtel
Sorry to hear that your stay didn't go well we do apologize for the inconvenience. We are here to better serve you. We will be starting renovations soon. Again we apologize for the inconvenience.
par un voyageur
Publié le 17 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Associate, Gestion de l’hôtel
Thank you so much for the positive feedback. We are pleased you enjoyed your time with us! We are always happy when each guest leaves happy. We will look forward to seeing you again in the future for a return visit. Thank you.
par un voyageur de Cordova
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Associate, Gestion de l’hôtel
Thank you, James, for the positive review regarding your recent stay with us. We are pleased you enjoyed your time with us. We will look forward to a return visit in the future. Thank you.
par un voyageur
Publié le 13 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Ana, Gestion de l’hôtel
Thank you for your positive feedback! We are pleased you enjoyed your time with us. We will look forward to seeing a return visit from you.
