Ratings based on 1,865 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 21, 2024
This place was great. It’s like your own little apartment while you’re in town rather than a hotel. We had a bedroom, bathroom, living room, and fully functioning kitchen.
Comment from Hotel Management
Apr. 22, 2024 by Hyatt House, Hotel Management
Thank you! We're glad you enjoyed your stay with us!
by A traveller
Posted Mar. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by Hyatt House, Hotel Management
We apologize for any inconveniences during your stay and appreciate your feedback.
by A traveller
Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Hyatt House, Hotel Management
Thank you. We appreciate for your feedback.
by A traveller
Communication
Posted Mar. 3, 2024 on HotelsI reserved this hotel online with a debit card. Upon arrival I was told I had to have major credit card for payment. I don’t understand why and how I was able to reserve it with a debit card but could not pay with one. We ended up leaving to find another hotel.
Comment from Hotel Management
Mar. 4, 2024 by Hyatt House, Hotel Management
We apologize for the inconveniences during your stay and appreciate your feedback. We will pass this on to management.
by A traveller
Posted Mar. 2, 2024 on Expedia
Upon arriving with my prepaid room I was Informed they didn’t have my room ..
I told The sweet front desk lady that two rooms was fine so she was able to put us in two rooms but with one bed in each room .. my reserved room was a suit with the rooms and three beds
We do have a pull out couch .. perfect
Call to the front desk
No sheets for it ! So so frustrating!
The front desk lady was apologetic but the room situation is not ok !
Comment from Hotel Management
Mar. 4, 2024 by Hyatt House, Hotel Management
We apologize for the inconveniences during your stay and appreciate your feedback. We will pass this on to management.
by A traveller
Posted Mar. 1, 2024 on Expedia
Building has fallen into disrepair - peeling paint on the exterior, damaged light fixture in the unit, water temperature in the shower is difficult to regulate, shower door is hard to open and close, mildew is visible, furniture is damaged. The apartment style is different and seems nice at first, but feels a little unsafe.
Comment from Hotel Management
Mar. 4, 2024 by Hyatt House, Hotel Management
We apologize for the inconveniences during your stay and appreciate your feedback. We will pass this on to management.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Hyatt House, Hotel Management
Thank you! We're glad you enjoyed your stay with us!
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Hyatt House, Hotel Management
Thank you. We appreciate for your feedback.
by A traveller
Posted Feb. 27, 2024 on Expedia
The place was clean and spacious. It was a great place to stay in. Thank you.
Comment from Hotel Management
Feb. 28, 2024 by Hyatt House, Hotel Management
Thank you! We're glad you enjoyed your stay with us!
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by Hyatt House, Hotel Management
Thank you! We're glad you enjoyed your stay with us!
