Ratings based on 582 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 31, 2024
Comment from Hotel Management
Apr. 3, 2024 by Nik, Hotel Management
Thank you for the 5 out of 5 rating we all hope to see you again on your next visit!
by A traveller
Posted Feb. 22, 2024 on Expedia
Nice outdoor fire pit
Comment from Hotel Management
Feb. 22, 2024 by Nik, Hotel Management
Thank you for the 5 out of 5 and the good vibes.
by A traveller
Posted Feb. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Nik, Hotel Management
thank you for the 10 out of 10
by A traveller
Posted Jan. 29, 2024 on Expedia
Decent place. Shower was extremely slippery and there was no shampoo.
Comment from Hotel Management
Jan. 31, 2024 by Nik, Hotel Management
I am sorry your shower was out of shampoo. Did you by any change tell front desk I am sure we would have had shampoo brought up to your room.
by A traveller
Posted Jan. 17, 2024 on Expedia
Customer service is HORRIBLE!!
Comment from Hotel Management
Jan. 17, 2024 by Nik, Hotel Management
Thank you for writing a review on Expedia miss Skipp. Comments from our guests are very important to our staff. I wanted to apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. If you have any further comments or questions please do not hesitate on contacting me via e-mail or by phone.
by A traveller
Posted Jan. 15, 2024 on Expedia
For the price of 300$ a night not worth it. If it was 125$ a night 5 stars. I was expecting more
Comment from Hotel Management
Jan. 16, 2024 by Nik, Hotel Management
Thank you for writing a review on expedia. Comments from our guests are very important to our staff. The price of the room on the 14th reflected the fact it was a football game night. We regrate that you didn't feel the value for the price and hope your next visit will feel more rewarded in value.
by A traveller
Recommend!
Posted Jan. 14, 2024 on HotelsGreat staff! Comfy spacious room. A little funky smelling by the elevators. Overall good though.
Comment from Hotel Management
Jan. 16, 2024 by Nik, Hotel Management
Thank you for taking the time to share your impressions from your recent visit. I am delighted to hear that you found our staff to be up to your expectations and attentive to your needs. I will have Maintenace check the elevators just in case.
by A traveller
Posted Jan. 6, 2024 on Expedia
My door was broken so you had to lift it up to close
Comment from Hotel Management
Jan. 10, 2024 by Nik, Hotel Management
Thank you very much for your taking the time to respond to our survey request. I sincerely apologize for the reservation related issues and will be speaking with Maintenace about the issue with your door.
by A traveller
Posted Jan. 5, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Nik, Hotel Management
Thank you for the full 10 out of 10 and thank you for taking the time to share your impressions from your recent visit. We hope to see you again in the future.
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Nik, Hotel Management
WOW! 5 STARS! Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. It is also great to hear your sincere sentiments about our 5 STAR, Jameshia
