Ratings based on 907 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Many broken items in room fridge didn’t work, shower doors handle was peeling and sharp overall not impressed
Comment from Hotel Management
Feb. 26, 2024 by WB, Hotel Management
Thank you for your feedback, we do apologize for the the issues you experienced and hope you will give us another opportunity to serve you.
by A traveller
Posted Feb. 23, 2024 on Expedia
The property is 9 miles from DFW and 6 miles from Globe Life Field and AT&T Stadium. You can see Six Flags from the room windows. The hotel was full and one of the two elevators was out of service the entire stay. It resulted in constant waiting by the guests and no apologies or help from the staff. Also, coffee is not available in the lobby and the advertised restaurant was not open. The lobby area around the front desk is their breakfast area. It is not big enough on a busy weekend. The breakfast was good but it was difficult to move around in the small area where the food was located. The lobby and breakfast area need to be remodeled to create a better functioning space.
Comment from Hotel Management
Feb. 26, 2024 by WB, Hotel Management
Thank you for your feedback, we are happy you enjoyed your stay with us and hope to see you again.
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by WB, Hotel Management
Thank you for your feedback, we are happy you enjoyed your stay with us and hope to see you again
by A traveller
Posted Feb. 18, 2024 on Expedia
Will be bac
Comment from Hotel Management
Feb. 19, 2024 by WB, Hotel Management
Thank you for taking the time to give us your feedback, we are happy you enjoyed your stay with us and look forward to seeing you again.
by A traveller
Posted Feb. 18, 2024 on Expedia
Everything was great
Comment from Hotel Management
Feb. 19, 2024 by Victoria Marquez, Hotel Management
Thank you for your excellent review and we look forward to seeing you again.Sincerely,Victoria MarquezAssistant General Manager
by A traveller
Surprise
Posted Feb. 15, 2024 on HotelsThe room was a wreck. Couch cushions in the floor, side tables in the middle of the floor. Refrigerator wide open, air filters laying out. Had it not been so late I would have requested a refund. It was horrible
Comment from Hotel Management
Feb. 16, 2024 by WB, Hotel Management
Thank you for your feedback. We do apologize the room was issued prior to the executive housekeeper finalizing the room. We do hope you will give us another opportunity to serve you.
by A traveller
Posted Feb. 14, 2024 on Hotels
It was great
Comment from Hotel Management
Feb. 16, 2024 by WB, Hotel Management
Thank you for taking the time to give us your feedback. We are happy you enjoyed your stay with us and hope to see you again.
by A traveller
Posted Feb. 11, 2024 on Expedia
Will be bac again
Comment from Hotel Management
Feb. 16, 2024 by WB, Hotel Management
Thank you for taking the time to give us your feedback! We look forward to seeing you again!
by A traveller
Posted Feb. 10, 2024 on Expedia
It was ok, only 1 elevator was working
Comment from Hotel Management
Feb. 11, 2024 by WB, Hotel Management
Thank you for your feedback! We do apologize for the elevator being down as we are actively working to get it repaired. We do hope to see you again!
by A traveller
Posted Feb. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by WB, Hotel Management
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!
