Note fondée sur 855 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2023 sur Hotels
Beaucoup de bruit = autoroute/interstate
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Manager, Gestion de l’hôtel
Hello Dominique,Thank you for your valuable opinion regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
par un voyageur
Publié le 12 juill. 2023 sur Hotels
Hôtel juste correcte
Commentaires de Gestion de l’hôtel
15 juill. 2023 par Manager, Gestion de l’hôtel
HI Angelita,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
par un voyageur
Hôtel très correct
Publié le 14 juin 2022 sur HotelsTrès bon hôtel. Les chambres sont spacieuses et la literie était excellente. Le service de petit déjeuner était parfait. L'accueil s'est très bien passé et le personnel est très sympa et à l'écoute. Le point négatif est que le ménage n'est pas fait régulièrement. Le sol était souvent plein de tâches, ainsi que celui de l'ascenseur. Pour la chambre dans l'ensemble ça va.
Commentaires de Gestion de l’hôtel
14 juin 2022 par Manager, Gestion de l’hôtel
Hello Joseph,
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
par un voyageur
Publié le 13 mars 2024
The staff was very rude, did not come to clean the room and very unprofessional
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Tracie, We appreciate your feedback and regret to hear about your experience. Please reach out to our management team to discuss this matter further and ensure your concerns are addressed appropriately. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Car was stolen out of this parking lot and apparently they have no cameras
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Mark, I'm sorry to hear about your experience. We always recommend guests to take necessary precautions when parking their vehicles. Your feedback regarding the need for surveillance cameras will be shared with our team for further review. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Many things going on in town last weekend so while this is normally a quiet hotel, it was a little noisy this time. Room was comfortable, but a little more effort needs to be used by the maintenance staff, as the shower diverter didn't work well so not much water was available and only one of the two elevators was working and the cleaning staff was using it too.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello BRADLEY, We apologize for the inconvenience you experienced during your stay. Our team is working diligently to address any maintenance issues promptly to ensure all facilities are in top condition. Your feedback is valuable to us as we strive to provide a comfortable and seamless experience for our guests.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Milisa, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to provide more details about your stay so we can address any issues you may have encountered. We value your input and would like the opportunity to make things right for you.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Francisco Javier,We are thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
I ended up here because I neglected to finalize another reservation. I ended up paying about $10 more, but it was worth it. Check-in was easy. Room was comfortable and had a microwave and fridge that I did not notice in the ammenities. Yes, it's an older building, but they've done it up a bit. I had a reliable crash space where I really needed everthing to just work in between gigs. I would easily stay here again. Parking lot was well lit and nothing felt seedy to me.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Chris, We're glad to hear you had a comfortable stay and found our amenities convenient. Our team works hard to provide a reliable and pleasant experience for all our guests. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable stay.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Kristina,We're sorry to hear that your stay fell short of expectations. Please don't hesitate to contact us with any specific feedback to help us improve. We value your input and would love the opportunity to make it right.
