Note fondée sur 343 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par christiane
Publié le 29 sept. 2013 sur Hotels
par un voyageur
Publié le 3 mars 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Ricardo, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with our team for future improvements. We hope to have the opportunity to welcome you back in the future to provide you with a better experience.
par un voyageur
Publié le 2 mars 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Tarrolyn,We appreciate you sharing your feedback from your recent stay with us. We encourage guests to reach out to our management team directly so we can further discuss your experience and address any concerns raised. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur de Yantis
Publié le 26 janv. 2024 sur Expedia
Room was not cleaned well sticky stuff on the floor and night stand sink would not drain
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Manager, Gestion de l’hôtel
Hello Mark,Thank you for sharing your recent experience at our hotel. We apologize for any inconvenience you may have encountered during your stay with the cleanliness of the room and the issue with the sink. We appreciate your feedback as it helps us improve our services. Should you have any further concerns, please feel free to reach out to our management directly.
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Manager, Gestion de l’hôtel
Hello Carlos,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. We strive to provide exceptional service and we are glad that we met your expectations. Should you have any further comments or suggestions, we encourage you to reach out to us directly. We hope to welcome you back again soon!
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Manager, Gestion de l’hôtel
Hello Josefina n, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 17 déc. 2023 sur Expedia
El desorden que hicieron en una habitación a altas horas de la noche
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Manager, Gestion de l’hôtel
Hello Edwin,Lamentamos que haya experimentado un inconveniente durante su estadía en nuestro hotel. Agradecemos su retroalimentación y tomaremos sus comentarios en cuenta para mejorar nuestros servicios. Le recomendamos que se comunique directamente con la gerencia para cualquier solicitud de seguimiento o consulta adicional. Esperamos poder brindarle una experiencia más placentera en el futuro.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Fast and easy check in Answered all of our questions. Explained the breakfast operation
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Manager, Gestion de l’hôtel
Hello Daniel Thomas,Thank you for choosing our hotel for your stay. We appreciate your positive feedback about our check-in process and helpful staff. We strive to provide a seamless experience for our guests. We're glad we could assist you with any questions you had, including explaining our breakfast operation. We hope you enjoyed your stay and look forward to welcoming you back in the future.
par un voyageur
Above and beyond
Publié le 21 nov. 2023 sur HotelsNot only was the hotel clean and comfortable, but the man at the desk also gave us a jump when the battery on our truck died.
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Manager, Gestion de l’hôtel
Hello Georgia,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us and that our staff went the extra mile to assist you with your vehicle issue. We strive to provide exceptional service to our guests. We appreciate your recognition and hope to welcome you back in the future.
