Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellente adresse
Publié le 12 oct. 2023 sur HotelsPersonnel aimable et aux petits soins pour vous.
Je retiens cet endroit. Pres de l'aeroport et avec navette. Denny's à côté pour le petit déjeuner.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Enregistrer Spécialiste de la redirection, Gestion de l’hôtel
Bonjour Dominique,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. J'apprécie vos commentaires concernant votre récent séjour au RED ROOF INN DALLAS - DFW AIRPORT NORTH. C'est ravi d'apprendre que vous avez été satisfait de l'hébergement, de notre service amical à notre emplacement idéal. Les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour tout notre personnel Red Roof alors que nous nous efforçons d'améliorer continuellement la qualité de nos services. Merci encore d'avoir partagé votre expérience, nous attendons avec impatience votre prochain séjour au Red Roof.Sincèrement,EnregistrerGestion du toit rougeSpécialiste de la redirection
par un voyageur
Publié le 17 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2022 par Hotel Management, Gestion de l’hôtel
Thank you, Raynald, for your review. We are pleased you enjoyed your stay overall and hope to see you again on a future visit to the DFW area.
par un voyageur de Jonquiere
Publié le 21 févr. 2020 sur Expedia
Recommended
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
par un voyageur
Publié le 8 mars 2024 sur Expedia
The staff was very helpful!
Commentaires de Gestion de l’hôtel
8 mars 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Alejandra,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DALLAS - DFW AIRPORT NORTH. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the staff was very helpful. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Steven, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALLAS - DFW AIRPORT NORTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALLAS - DFW AIRPORT NORTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Mattress need update ,, bathtub, needs updated, room can use a pen and paper and hand soap.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par OnielRediresponse Specialist, Gestion de l’hôtel
Hi Catherine,Thank you for taking the time to write a review of your stay at the Red Roof Inn Dallas - DFW Airport North. You indicated that you were unsatisfied with the room you were assigned due to its upkeep. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management
par un voyageur
Publié le 27 févr. 2024 sur Expedia
I just really liked the view of the water, the great Mexican Food restaurant on the property and just overall a great place to stay. Highly recommend it!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par OnielRediresponse Specialist, Gestion de l’hôtel
Hi Kate,Thank you for taking the time to write a review of your stay at the Red Roof Inn Dallas - DFW Airport North. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to the restaurant on-site and the view. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Property appears old
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Bonna, We at the RED ROOF INN DALLAS - DFW AIRPORT NORTH are happy to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. However, you were disappointed with the appearance of the property. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Leaving
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Samantha Rediresponse Specialist, Gestion de l’hôtel
Thank you for your review, Jeff. The staff at the Red Roof Inn Dallas - DFW Airport North and I were disappointed to see your 1/5 score following your stay. You indicated that you left the property, which was truly disheartening to hear. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Red Roof Management
