Note fondée sur 1 634 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024
They had people painting and caulking outside my door, the shower head and soap dish were falling down, the linens are worn out, the soap has a strange film, not enough trash cans. On the plus side the location is great and we could watch fireworks on the balcony that I think were at the ball field. Parking is good and the air was cold, bed was okay. It's worth staying if what you need is the location.
Commentaires de Gestion de l’hôtel
15 mai 2024 par Guest Services Manager, Gestion de l’hôtel
Hi Chrisandrea,Thank you so much for taking the time to leave a review. We apologize for inconveniences you endured during your stay. We have addressed the maintenance issues with our staff and hope we are able to accommodate you on your next stay in the area. We would love to hear directly from you, please reach out.
par un voyageur
Publié le 10 mars 2024
Commentaires de Gestion de l’hôtel
11 mars 2024 par Guest Experience Manger Brian, Gestion de l’hôtel
Cinchonia, thank you for the great review, we hope to see you again soon!
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Guest Experience Manger-Brian C, Gestion de l’hôtel
Thank you for the great review of our hotel, we hope to se you again soon!
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Excellent stay, as always, and staff is exceptional.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Guest Experience Manger-Brian C, Gestion de l’hôtel
Tedrah, thank you for the great review, we cant wait for your next excellent stay with us!
par un voyageur
Great Stay
Publié le 21 févr. 2024 sur HotelsThe property was amazing. The decor was top notch. We also had breakfast in the attached restaurant that was very good as well. I typically don’t leave reviews but I wanted to share our experience.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Guest Experience Manger-Brian C, Gestion de l’hôtel
Thank you for sharing your experience with us, I am happy you love your stay and left a review. We look forward to seeing you soon!
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Guest Experience Manger Brian, Gestion de l’hôtel
Josh, thank you for the great review, we hope to see you agian soon!
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Alicia at the front desk made our day!! She's a great hostess! The room was amazing and super clean! Such a gorgeous place to stay! We will back ! Thank you Alicia for making us feel so welcome!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Guest Experience Manger Brian, Gestion de l’hôtel
Haley, thank you for the great review and the kind words for Alicia, we cant wait to see you again soon!
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Guest Experience Manger Brian, Gestion de l’hôtel
Jay, thank you for the great review,we hope to see you agian soon!
par un voyageur
Nice but over all disappointing
Publié le 19 févr. 2024 sur HotelsWe spent the weekend here- The customer service was great from a staff side, however the hot tub was out of service when we arrived. We were not made aware of this and only found out when we were already changed and headed for the spa after a long drive to relax a bit. We went to the desk to let them know and they were telling the other guests that it had been out of service for over a day, but would be fixed soon. Next morning we asked the desk and were told yes! It was fixed- sadly it was still ice cold. The rooms were clean, but TINY. Not what I would have expected form a hotel like this. In all, not bad, but I'll probably avoid this chain in the future.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Guest Experience Manger Brian, Gestion de l’hôtel
Anthony, I am sorry we let you down, I do hope we can get a chance to win you back over, when youre ready to return please ask for Brian so i can make it up to you!
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Great hotel and atmosphere.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Guest Experience Manger Brian, Gestion de l’hôtel
Atario, thank you for the great review of our hotel, we cant wait to see you again soon!
