Note fondée sur 287 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Weird comment at checkin
Publié le 28 févr. 2024 sur HotelsI've stayed at some of the nicest Hotels in the country. The rooms, property and restaurant staff were really great but what was strange though, was that in 40+ years of business travel was I ever advised that "if you break something, you will have to pay for it". At an establishment in this price range, one has to wonder how often this is an issue. Still shaking my head over that. I wonder if that was a personal judgement?
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear James,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly restaurant staff and comfortable rooms added to your experience. However, we apologize for any distress about our standard disclaimer regarding broken items. We understand how this may have come off, and we'll reconsider how we communicate this information. Should you be in the area again, please come back to see us.Sincerely,Autumn GriffithGeneral Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
just very nice
Commentaires de Gestion de l’hôtel
1 mars 2024 par General Manager, Gestion de l’hôtel
Dear Jamie, At Daxton Hotel, your comfort is our pleasure. Thank you so much for being our guest and for taking the time to leave a review. It was wonderful serving you, and we hope your five-star rating means you plan to join us again for another great stay in the future. Sincerely,Autumn GriffithGeneral Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
I liked the convenience of my room location.
I didn't like that my lights were on a timer & kept going off while I was reading & studying material.
Commentaires de Gestion de l’hôtel
1 mars 2024 par General Manager, Gestion de l’hôtel
Dear Edna,Thank you for choosing Daxton Hotel, and we're happy to hear that you found your room conveniently located. Your feedback regarding the lights on a timer is also appreciated, and we will look into enhancements to ensure that our guests have a more comfortable stay, especially when it comes to reading and studying. It was a pleasure to have you as our guest, and we look forward to welcoming you back and providing an experience that offers even more convenience.Sincerely,Autumn GriffithGeneral Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Not a family friendly hotel. Guests with children get kicked out from the lobby because it gets converted to bar area. No place hot hotel guests with children under 21 in hotel lobby. Most ridiculous thing I have ever heard. Will never stay here again unless there is space for guests in a lab by to sit down after 7pm when you are paying 400/500 per night.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Maria,Thank you for your review. We regret to learn of your disappointment and apologize for any inconvenience caused by our policies. Your feedback will be shared with our internal team for further consideration, as we are always seeking ways to improve. It was a pleasure having you here, and we hope you enjoyed your time in Birmingham.Sincerely,Autumn GriffithGeneral Manager
par un voyageur
Publié le 24 févr. 2024 sur Hotels
par un voyageur
Publié le 23 févr. 2024 sur Expedia
the staff is lovely.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Jane,We're glad you found our team lovely during your visit. Our team is committed to ensuring that every aspect of your experience lives up to your expectations. We look forward to welcoming you back to Daxton Hotel for another five-star stay.Sincerely,Autumn GriffithGeneral Manager
par un voyageur
Publié le 21 févr. 2024 sur Hotels
par un voyageur
Publié le 18 févr. 2024 sur Hotels
par un voyageur
Publié le 12 févr. 2024 sur Hotels
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Wonderful atmosphere, clean room but bad check in due to excessive activity at hotel entrance.
Poor heating in the room. Temp never went above 71 degrees.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Ronald,Thank you for taking the time to let us know about your recent experience. We are glad you enjoyed our friendly atmosphere and clean accommodations; however, we apologize for any issues with check-in or the room temperature. Our maintenance and front desk teams will be made aware of your concerns so we may correct any problems before next time. Thank you for your review, and we hope you will consider a return visit the next time you are in the area.Sincerely,Autumn GriffithGeneral Manager
